Kelvyn Hicks 🌎

Global EdTech Sales Leader | Government, Education & Enterprise expertise | SaaS GTM & Partner Strategy | Recently scaled a joint venture start up, to a $525M exit | AI in sales fan

United Kingdom5.1k followers
Courseraex-Microsoftex-Class

Global EdTech & SaaS sales leader, experienced in scaling revenue, building high-performing sales teams, and developing partner ecosystems across Europe, MENA, MEA, India, China and North

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I’ve led $84M P&L portfolios, closed multiple nationwide Ministry of Education agreements, built a 700+ partner channel network across 154 countries and scaled a global best practice certification, joint venture (Capita PLC & UK Government) to a $525M exit as Sales & Marketing Director. See: org/news-and-announcements/2021/peoplecert-completes-axelos-acquisitionMy background spans enterprise (Microsoft 10 years) high-growth startups, and global platforms, with deep expertise in Government, Education & Enterprise sales, SaaS GTM strategy, channel development, and international market Specialising in global sales leadership, I build repeatable revenue engines, recruit and coach, top-performing teams and drive ARR growth through direct and indirect sales models, harnessing the use of AI to enhance the sales process. Experienced across public sector procurement, enterprise SaaS, workforce development, and digital transformation Focused on scaling impact through education technology and strong commercial Outside of work I enjoy racing off-road motorcycles and have ridden in some exciting places, including the Sahara Desert and the Arctic Circle.

Career Timeline

JobSchool

GTM Index

  1. COURSERAJOB
    1. Government & Education Sal…
      1Y 11M
  2. CLASSJOB
    1. Regional Sales Dir - UK&I
      2Y 9M
  3. EDTECH FREE TRIALSJOB
    1. Sales & Mktg Dir
      4Y 2M
  4. AXELOS GLOBAL BEST PRACTICEJOB
    1. Chief Customer Officer
      1Y
    2. Sales and Mktg Dir
      2Y 1M
  5. ITSLEARNINGJOB
    1. Global Partner Dir
      2Y 1M
  6. ELEARNINGFORCE INTERNATIONALJOB
    1. Sales and Mktg Dir
      2Y
  7. MICROSOFTJOB
    1. Solutions Sales Lead, Midd…
      10Y 1M
  8. H2O FLUID SOLUTIONSJOB
    1. Co-founder and Sales Dir
      3Y 5M
  9. ROYAL AIR FORCE (RAF)JOB
    1. Aerospace Eng
      5Y 11M

Time in market 36Y 5MOpen 5Closed 9Stints 14

gtmindex.io/p/kelvynhicks

  1. Job: Microsoft β€” Solutions Sales Lead, Middle East & Africa (79 countries) Β· 1999-09 – 2009-10 β€” 2006 - 2009 Solutions Sales Lead for Microsoft Middle East and Africa. Based in Istanbul, MEA HQ - responsible for $84M business and driving education strategy, growth and partner development across 11 subsidiaries and 79 countries. 2002 - 2006 Education Business Manager Microsoft UK, Responsible for Managing $21M business in the UK, a virtual team of around 20 people including system engineers, internal sector managers, partner account managers and consultants plus partner organisations. 2000 - 2002 E-learning Solutions Manager, Microsoft UK, responsible for generating Sales for Msft new e-learning tools. Accountable for recruiting, training and managing partners, building an ecosys…
  2. Job: Class β€” Regional Sales Director - UK&I Β· 2021-12 – 2024-09 β€” I was brought in to create and grow the business in the UK & Ireland in both the education and corporate verticals, covering sales & marketing, events, operations and building out the UK&I team.
  3. Job: itslearning β€” Global Partner Director Β· 2011-10 – 2013-11 β€” Responsibilities included, designing, building and running the new Global Partner Program. Adding substantial revenue growth by expanding the Global Partner Ecosystem, recruiting and managing resellers globally. Taking the company from a mainly Scandinavian business and providing it with a global footprint
  4. Job: EdTech Free Trials β€” Sales & Marketing Director Β· 2016-02 – 2020-04 β€” EdTech Free Trials is the UK's original education marketplace for digital learning solutions, where schools can evaluate products and services before they buy them and suppliers can easily get their products and services into the hands of buyers, in a stress free, safe environment. I was responsible for building and managing the telesales and field sales teams and achieving partner acquisition targets.
  5. Job: H2O Fluid Solutions Ltd β€” Co-founder and Sales Director Β· 1996-04 – 1999-09 β€” Responsible for building both the telesales and the field sales teams. Tripled turnover in the second year of Software/ IT Training Sales, then maintained substantial growth over subsequent years. Designed and marketed an e-learning platform, which was noticed by Microsoft, hence my next move!
  6. Job: Elearningforce International β€” Sales and Marketing Director Β· 2009-10 – 2011-10 β€” Global responsibility for sales & marketing, partner recruitment/management. In addition, setting up and managing our worldwide strategic partnership with Microsoft. Rapidly building a global presence and market share for the full stable of e-learning software from ELEARNINGFORCE, chiefly the SharePoint Learning Management System for both the education and commercial sectors.
  7. Job: Coursera β€” Government & Education Sales Lead - EMEA Β· 2024-09 – present β€” Building the Northern Europe Government & Education business. Delivering skills-based, data-backed learning systems, powered by expert content, personalised pathways, and real-time insights to Governments and Education Institutions, across EMEA.
  8. Job: AXELOS Global Best Practice β€” Sales and Marketing Director Β· 2013-11 – 2015-12 β€” Capita PLC and the UK Government formed a joint venture called AXELOS, it delivers best practice qualifications, including Prince 2 & ITIL. I was brought in on month one to create a global sales & marketing organisation from scratch. I had to restructure and then build a new organisation, consisting of elements from the previous structure and mould them into a new team, within a new company. I also recruited the CMO. In addition to redesigning the organisational structure, I built a global partner program and recruited over 700 resellers across 154 countries. This start up that I built sold for $526M
  9. Job: Royal Air Force (RAF) β€” Aerospace Engineer Β· 1990-03 – 1996-02 β€” Responsible for fault rectification & servicing of RAF fighter aircraft. Deployments included, the UK, Germany and Cyprus. Six years full time and six years in the RAF Reserves.
  10. Job: AXELOS Global Best Practice β€” Chief Customer Officer Β· 2015-12 – 2016-12 β€” Once the Sales and Marketing organisation was built and over performing, I was promoted to Chief Customer Officer (CCO).
  11. School: Halton School of Engineering β€” BEng(Hons), Aeronautical/Aerospace Engineering Technology/Technician
  12. School: Youd Andrews β€” CXO Engagement, Residential Course
  13. School: BBC β€” Press Training, Residential Course
  14. School: Microsoft β€” Microsoft Solutions Sales Process (MSSP), Solution/Consultative Selling

Skills

Strategic CommunicationsEnterprise Technology Salesai in salesPrompt EngineeringGenerative AIE-learningCloud ComputingSolution SellingICTChannelSharePointMarketing StrategySales ManagementStrategy DevelopmentNew Business DevelopmentGenerative AI for SalesArtificial Intelligence (AI)People ManagementSaaSNegotiation

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