Jose Mendoza
Sales & Partnerships Leader @ AWS | Edge & Network Services | Growth GTM Strategy | Strategic Alliances | Global Markets | Customer Success
Amazon Web Services (AWS)Sales and Business Development Executive with global experience developing strategic partnerships, expanding market share, and driving revenue growth against the odds.
More
Recognized for personal drive and diverse background with experience in Sales, Client Management, Business Development, Product Development, Marketing, Customer Support, Operations, and Engineering. Trusted advisor commended for ability to develop relationships with clients, business partners and strategic customers, mastering customers’ business goals by anticipating their needs. Eager to accelerate the digital transformation of enterprises through the massification of public and hybrid clouds, identifying vertical-focused value propositions as the evolution from central offices to data centers to hybrid clouds for telecommunications providers. Core Competencies - Strategy Planning, Development and Execution - Key Account Management - Business Development Management - Client Success - Customer Experience - M&A Integration - Product Development - Go To Market expertise - New market growth strategy
GTM Index
- AMAZON WEB SERVICES (AWS)JOB
- Principal Specialist3M
Principal Specialist — Edge & Network Services (LATAM GTM, Sales & Partnerships)
Amazon Web Services (AWS)
- Head of Americas Partnersh…5Y 7M
Head of Americas Partnerships - Edge Services
Amazon Web Services (AWS)
- METASWITCH NETWORKSJOB
- Key Accounts Sales Dir4Y 9M
Key Accounts Sales Director
Metaswitch Networks
Responsible for key accounts in the Americas: lead generation, pipeline management, sales, partnerships and alliances, deal qualification and approvals, complex deal structure, profit management, revenue assurance, collections, contract negotiations, quote-to-cash processes, implementations, strategy and growth for tier 1 operators in the region.
- Dir of BD3Y 4M
Director of Business Development
Metaswitch Networks
Responsible for regional sales and account management strategy, pipeline production, and revenue growth with a focus on co-sell with, sell thru and reseller revenue. • Led the expansion of Sales through Channels across Latin America and the Caribbean, building relationships, developing pipeline, and increasing market awareness. • Identified sales opportunities and won first contract for groundbreaking, fully virtualized and cloud-based core network, including directing the launch activities of our first cloud technology client. • Developed go-to-market strategy and business development plan for growing business in the CALA region.
- Regional Support Dir - CALA8M
Regional Support Director - CALA
Metaswitch Networks
Responsible for managing Support Engineering, Professional Services and Program Management for the Caribbean, Latin America and selected US accounts. • Developed and managed Client Support Engineering team responsible for day to day operations and implementations in support of our growing client base (26 clients in 20 different countries). • Developed the company’s Customer Experience program, an analytical framework that assesses a comprehensive set of metrics in order to predict the customer satisfaction with the quality of product and service.
- Program Mgr1Y 8M
Program Manager
Metaswitch Networks
Partnered with Sales to develop new business opportunities within strategic accounts in the US and Latin America. • Managed the efforts of all internal teams and implemented plan to turn around problematic accounts by reinvigorating relationships to better assess customer goals and business opportunities, and by better articulating the value of our products and services.
- IDEJOB
- Volunteer6M
Volunteer
IDE
Develop go-to-market and sourcing strategy for a non-profit starting operations in Mozambique.
- LEVEL 3 COMMUNICATIONSJOB
- Program Mgr2Y 9M
Program Manager
Level 3 Communications
Lead cross-functional programs network engineering and media business unit. • Managed project portfolio supporting a product roadmap for global expansion and optimization of a Content Delivery Network. • Collaborated with Business Development and Product Management on go-to-market strategies into international markets including Asia and EMEA. • Responsible for managing capacity planning, utilization and optimization of transport network; collaborating closely with Product Management and Finance.
- Customer Success Mgr2Y
Customer Success Manager
Level 3 Communications
Responsible for the success of two strategic accounts: • Led operational initiatives for strategic accounts. Implemented process efficiencies that resulted in improvement in service delivery intervals. • Negotiated existing and new services contracts. • Created and rolled out program for holding recurring operational reviews with strategic clients which increased customer satisfaction and revenue growth.
- VERIZONJOB
- Sr Consultant2Y 2M
Sr Consultant
Verizon
Develop and enhance residential and small-business VoIP service offerings.
- GEJOB
- International Projects Mgr2Y 3M
International Projects Manager
GE
Manage network expansion projects, collocation facilities and vendor relationships in Europe and Latin America. • Led M&A integration and transition teams in Europe responsible for network integrations, vendor relations, assets relocation and coordination of customer migrations. • Managed operations of 25 global collocation facilities, including site selection and new deployments in Zurich, Rio de Janeiro and Mexico.
- Systems Eng1Y
Systems Engineer
GE
Prepared technical proposals to address the networking needs of prospective customers. Responsible for integration, testing and support for new VoIP customers. Selected to join the Management Development Program.
- Job: Amazon Web Services (AWS) — Principal Specialist — Edge & Network Services (LATAM GTM, Sales & Partnerships) · 2026-07 – present · 1 mo
- Job: Amazon Web Services (AWS) — Head of Americas Partnerships - Edge Services · 2020-12 – 2026-07 · 5y 7mo
- Job: Metaswitch Networks — Key Accounts Sales Director · 2016-03 – 2020-12 · 4y 9mo — Responsible for key accounts in the Americas: lead generation, pipeline management, sales, partnerships and alliances, deal qualification and approvals, complex deal structure, profit management, revenue assurance, collections, contract negotiations, quote-to-cash processes, implementations, strategy and growth for tier 1 operators in the region.
- Job: Metaswitch Networks — Director of Business Development · 2012-10 – 2016-02 · 3y 4mo — Responsible for regional sales and account management strategy, pipeline production, and revenue growth with a focus on co-sell with, sell thru and reseller revenue. • Led the expansion of Sales through Channels across Latin America and the Caribbean, building relationships, developing pipeline, and increasing market awareness. • Identified sales opportunities and won first contract for groundbreaking, fully virtualized and cloud-based core network, including directing the launch activities of our first cloud technology client. • Developed go-to-market strategy and business development plan for growing business in the CALA region.
- Job: Metaswitch Networks — Regional Support Director - CALA · 2012-02 – 2012-10 · 8 mo — Responsible for managing Support Engineering, Professional Services and Program Management for the Caribbean, Latin America and selected US accounts. • Developed and managed Client Support Engineering team responsible for day to day operations and implementations in support of our growing client base (26 clients in 20 different countries). • Developed the company’s Customer Experience program, an analytical framework that assesses a comprehensive set of metrics in order to predict the customer satisfaction with the quality of product and service.
- Job: Metaswitch Networks — Program Manager · 2010-06 – 2012-02 · 1y 8mo — Partnered with Sales to develop new business opportunities within strategic accounts in the US and Latin America. • Managed the efforts of all internal teams and implemented plan to turn around problematic accounts by reinvigorating relationships to better assess customer goals and business opportunities, and by better articulating the value of our products and services.
- Job: IDE — Volunteer · 2011-03 – 2011-09 · 6 mo — Develop go-to-market and sourcing strategy for a non-profit starting operations in Mozambique.
- Job: Level 3 Communications — Program Manager · 2007-09 – 2010-06 · 2y 9mo — Lead cross-functional programs network engineering and media business unit. • Managed project portfolio supporting a product roadmap for global expansion and optimization of a Content Delivery Network. • Collaborated with Business Development and Product Management on go-to-market strategies into international markets including Asia and EMEA. • Responsible for managing capacity planning, utilization and optimization of transport network; collaborating closely with Product Management and Finance.
- Job: Verizon — Sr Consultant · 2005-07 – 2007-09 · 2y 2mo — Develop and enhance residential and small-business VoIP service offerings.
- Job: Level 3 Communications — Customer Success Manager · 2003-07 – 2005-07 · 2y — Responsible for the success of two strategic accounts: • Led operational initiatives for strategic accounts. Implemented process efficiencies that resulted in improvement in service delivery intervals. • Negotiated existing and new services contracts. • Created and rolled out program for holding recurring operational reviews with strategic clients which increased customer satisfaction and revenue growth.
- Job: GE — International Projects Manager · 2001-04 – 2003-07 · 2y 3mo — Manage network expansion projects, collocation facilities and vendor relationships in Europe and Latin America. • Led M&A integration and transition teams in Europe responsible for network integrations, vendor relations, assets relocation and coordination of customer migrations. • Managed operations of 25 global collocation facilities, including site selection and new deployments in Zurich, Rio de Janeiro and Mexico.
- Job: GE — Systems Engineer · 2000-04 – 2001-04 · 1y — Prepared technical proposals to address the networking needs of prospective customers. Responsible for integration, testing and support for new VoIP customers. Selected to join the Management Development Program.
- School: University of Denver - Daniels College of Business — Executive MBA
- School: Purdue University — MS, Electrical Engineering
- School: US Coast Guard Academy — BS, Electrical Engineering
Skills
Playbooks
All playbooks →No playbooks indexed for this profile yet.
More GTM Engineers
Browse all →- Hitesh WadhwaGTM at OpenAI | ex Google, AWS | Young Global Leader, World Economic Forum | Speaker
OpenAI
ex-Google - Deep TrikannadBuilding & Executing Scalable GTM & Sales MotionsAmazon Web Services (AWS)
ex-Revenue Accelerators Podcast
- Rajesh RajanGlobal Leader - Gen AI GTM Strategy & Scaling MechanismsAmazon Web Services (AWS)
ex-McKinsey & Company - Rahul Dutta SharmaSolutions Architect | Data Management | Data Analytics| Data ScienceAmazon Web Services (AWS)Gex-Groundswell
