Jan Foo
GTM Operations Executive @ Adobe | Ex-ServiceNow, VMware and Cisco | Bringing Product Mindset, Operations and Finance Focus to Data Analytics to increase Sales Opportunities and Sales Productivity.
AdobeDriven by the mission to connect people, teams, technology, and data to make a positive impact on a global scale. Hyper focused on proactive strategies to ensure ongoing business success.
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Expert in fostering diverse environments that encourage exponential growth for the teams and enable outsized outcomes for the enterprise. 20+ years of experience in business strategy, management, planning, sales, product, finance, operations, data analytics, and leading key growth initiatives for technology companies. Product-focused mindset with a keen eye on financial returns to ensure data analytics deliver tangible value for the enterprise. Approach balances prompt results with enduring foundations for long-term success. Leadership Skills: HARVARD UNIVERSITY ADMISSIONS COMMITTEE, Interviewer, Santa Clara County since 2007 SERVICENOW CAREER DEVELOPMENT, Core Team and GROwAI Leader for Global Sales Ops & Planning) VMWARE LEADERSHIP COHORT, Top 100+ Sr Directors VMWARE CIO MENTORSHIP PROGRAM, Executive Mentor VMWARE WOMEN IN ANALYTICS, Executive Sponsor VMWARE CONNECTIONS PROGRAM, Top 50 Sr Directors for VP Promotion VMWARE LEADERSHIP SKILLS DEVELOPMENT INITIATIVE, Inaugural Sr Director Cohort VMWARE LEADERSHIP DEI PROGRAM, Executive Mentee VMWARE WW OPERATIONS SHADOW PROGRAM, Executive Mentor CISCO LEADERSHIP PROGRAM, Executive Speaker CISCO DIVERSE SUPPLIER PROGRAM, Executive Sponsor CISCO WOMEN'S LEADER, Mentor
GTM Index
- ADOBEJOB
- Sr Dir, Digital Media Ente…9M
Sr Director, Digital Media Enterprise Sales Operations
Adobe
- SERVICENOW – THE ENTERPRISE CLOUD COMPANYJOB
- Senior Dir, GTM Operations1Y 11M
Senior Director, GTM Operations
ServiceNow – The Enterprise Cloud Company
Executive Sales Operations leader partnering with Presidents and SVPs, with enterprise-scale responsibility across an $11B+ ARR SaaS business. Led the design and execution of global sales operating models that improved growth predictability, accelerated value-based selling, and scaled new GTM motions across regions and segments. Owned global Sales Operations for SDRs, Enterprise Sales Associates, specialist sales, and mid-market direct teams (~1,000 sellers), with accountability for planning, forecasting, territory and quota strategy, pipeline governance, incentives, analytics, and GTM transformation. Trusted advisor to senior leaders across Sales, Finance, HR, and Strategy. Selected Impa…
- VMWAREJOB
- Senior Dir, Head of Enterp…1Y 1M
Senior Director, Head of Enterprise Data and Analytics Product Management
VMware Inc.
As VMware sees an increasing growth in data production, data users, data consumption, our Data and Analytics Product Management team aims to effectively operationalize (collect, organize, transform, store, share) data to close the gap between demand and supply through our Data and Analytics Products. Lead a talented Product Management team to define overall vision to develop VMware’s internal capacity to effectively operationalize (collect, organize, transform, store, share) data Identify and develop Data and Analytics Products to democratize data and increase the time to value for the data itself, in alignment with VMware vision to deliver the trusted foundation (Multi-Cloud Platform fo…
- Senior Dir, Head of Enterp…1Y 4M
Senior Director, Head of Enterprise Analytics
VMware Inc.
Lead a talented and passionate team of analytics professionals to enable all enterprise functions across VMware with transformational customer & business insights by creating analytics products and leveraging data assets in alignment with VMware vision to deliver the trusted foundation (Multi-Cloud Platform for all applications) for customers to accelerate innovation through SaaS/Subscription. Develop and implement VMware analytics strategy and organization design to drive SaaS/Subscription transformation by building data driven and customer/colleague experience centric culture. Actively involved in technical aspects of the role to drive education and evangelization of analytics throughout…
- Senior Dir, Strategy Plann…6M
Senior Director, Strategy Planning and Operation
VMware Inc.
Office of COO for Product and Cloud Services Instrumental in PCS critical transformations with development and implementation of R&D operating model and cadence, portfolio planning, objectives and key results OKRs across the organization. Drive cross-functional leadership team to streamline SaaS and Subscription commercial models and accelerate delivery on VMware commerce platform. Streamline the interfacing and prioritization across the organization, collaborating with PCS and cross-functional leaders.
- Dir, Strategy Planning and…1Y 2M
Director, Strategy Planning and Operations
VMware Inc.
Office of COO for Product and Cloud Services
- CISCOJOB
- Dir, Business Planning and…1Y 11M
Director, Business Planning and Operations - Webex Team Collaboration Group
Cisco
Responsible for operational excellence. Partner with leadership and broader cross-functional teams to drive strategic initiatives, business and portfolio planning, business management processes and operations deliverables, as we transform and scale cloud collaboration business.
- Dir, Strategic Planning -…1Y 7M
Director, Strategic Planning - Computing Systems Product Group
Cisco
Lead cross-functional strategic planning to help build our competitive advantage, communicate our strategy through high-impact, executive level presentations and regional sales interlocks to create buy in alignment, prioritize our financial needs, provide focus and direction to move from plan to action. Partner with Leadership Team to enable work streams to identify and evaluate critical strategic growth opportunities and priorities, and develop recommendations and executable plans to catalyze action.
- Dir, Eng Business Planning…1Y 11M
Director, Engineering Business Planning, Operations, Acquisitions Integration
Cisco
Lead Engineering Business Planning, Operations and Acquisitions Integration in Office of EVP/Chief Development Officer. Responsible for Strategic Planning, Product Development Methodology, Product End of Life, Project Portfolio Management, Intellectual Asset Protection Programs, and Acquisition Integration.
- Senior Mgr, SP Access Grou…1Y 1M
Senior Manager, SP Access Group Business Operations, Planning and Strategy
Cisco
Lead Business Operations, Planning and Strategy for Service Provider Access Group. Provide business and operational support directly for VP/GM. Manage a team of Business Operations and Software Engineering Program Management.
- Business Unit Controller,…2Y 8M
Business Unit Controller, SP Access Group Finance
Cisco
Finance partner to VP/GM of Core Technology Group/Provider Access Business Unit
- Senior Finance Mgr, SP Mar…9M
Senior Finance Manager, SP Market Segment Finance
Cisco
Lead Financial Planning & Analysis and Consolidation of Bookings, Revenue, Gross Margin and Research & Development Budget for Service Provider Business Group
- Finance Mgr, Cisco Warrant…3Y 4M
Finance Manager, Cisco Warranty Reserve
Cisco
Manage Cisco product warranty reserve globally
- Job: Adobe — Sr Director, Digital Media Enterprise Sales Operations · 2026-01 – present · 7 mo
- Job: ServiceNow – The Enterprise Cloud Company — Senior Director, GTM Operations · 2024-01 – 2025-12 · 1y 11mo — Executive Sales Operations leader partnering with Presidents and SVPs, with enterprise-scale responsibility across an $11B+ ARR SaaS business. Led the design and execution of global sales operating models that improved growth predictability, accelerated value-based selling, and scaled new GTM motions across regions and segments. Owned global Sales Operations for SDRs, Enterprise Sales Associates, specialist sales, and mid-market direct teams (~1,000 sellers), with accountability for planning, forecasting, territory and quota strategy, pipeline governance, incentives, analytics, and GTM transformation. Trusted advisor to senior leaders across Sales, Finance, HR, and Strategy. Selected Impa…
- Job: VMware Inc. — Senior Director, Head of Enterprise Data and Analytics Product Management · 2022-12 – 2024-01 · 1y 1mo — As VMware sees an increasing growth in data production, data users, data consumption, our Data and Analytics Product Management team aims to effectively operationalize (collect, organize, transform, store, share) data to close the gap between demand and supply through our Data and Analytics Products. Lead a talented Product Management team to define overall vision to develop VMware’s internal capacity to effectively operationalize (collect, organize, transform, store, share) data Identify and develop Data and Analytics Products to democratize data and increase the time to value for the data itself, in alignment with VMware vision to deliver the trusted foundation (Multi-Cloud Platform fo…
- Job: VMware Inc. — Senior Director, Head of Enterprise Analytics · 2021-11 – 2023-03 · 1y 4mo — Lead a talented and passionate team of analytics professionals to enable all enterprise functions across VMware with transformational customer & business insights by creating analytics products and leveraging data assets in alignment with VMware vision to deliver the trusted foundation (Multi-Cloud Platform for all applications) for customers to accelerate innovation through SaaS/Subscription. Develop and implement VMware analytics strategy and organization design to drive SaaS/Subscription transformation by building data driven and customer/colleague experience centric culture. Actively involved in technical aspects of the role to drive education and evangelization of analytics throughout…
- Job: VMware Inc. — Senior Director, Strategy Planning and Operation · 2021-06 – 2021-12 · 6 mo — Office of COO for Product and Cloud Services Instrumental in PCS critical transformations with development and implementation of R&D operating model and cadence, portfolio planning, objectives and key results OKRs across the organization. Drive cross-functional leadership team to streamline SaaS and Subscription commercial models and accelerate delivery on VMware commerce platform. Streamline the interfacing and prioritization across the organization, collaborating with PCS and cross-functional leaders.
- Job: VMware Inc. — Director, Strategy Planning and Operations · 2020-03 – 2021-05 · 1y 2mo — Office of COO for Product and Cloud Services
- Job: Cisco — Director, Business Planning and Operations - Webex Team Collaboration Group · 2018-04 – 2020-03 · 1y 11mo — Responsible for operational excellence. Partner with leadership and broader cross-functional teams to drive strategic initiatives, business and portfolio planning, business management processes and operations deliverables, as we transform and scale cloud collaboration business.
- Job: Cisco — Director, Strategic Planning - Computing Systems Product Group · 2016-08 – 2018-03 · 1y 7mo — Lead cross-functional strategic planning to help build our competitive advantage, communicate our strategy through high-impact, executive level presentations and regional sales interlocks to create buy in alignment, prioritize our financial needs, provide focus and direction to move from plan to action. Partner with Leadership Team to enable work streams to identify and evaluate critical strategic growth opportunities and priorities, and develop recommendations and executable plans to catalyze action.
- Job: Cisco — Director, Engineering Business Planning, Operations, Acquisitions Integration · 2014-08 – 2016-07 · 1y 11mo — Lead Engineering Business Planning, Operations and Acquisitions Integration in Office of EVP/Chief Development Officer. Responsible for Strategic Planning, Product Development Methodology, Product End of Life, Project Portfolio Management, Intellectual Asset Protection Programs, and Acquisition Integration.
- Job: Cisco — Senior Manager, SP Access Group Business Operations, Planning and Strategy · 2013-06 – 2014-07 · 1y 1mo — Lead Business Operations, Planning and Strategy for Service Provider Access Group. Provide business and operational support directly for VP/GM. Manage a team of Business Operations and Software Engineering Program Management.
- Job: Cisco — Business Unit Controller, SP Access Group Finance · 2010-09 – 2013-05 · 2y 8mo — Finance partner to VP/GM of Core Technology Group/Provider Access Business Unit
- Job: Cisco — Senior Finance Manager, SP Market Segment Finance · 2009-11 – 2010-08 · 9 mo — Lead Financial Planning & Analysis and Consolidation of Bookings, Revenue, Gross Margin and Research & Development Budget for Service Provider Business Group
- Job: Cisco — Finance Manager, Cisco Warranty Reserve · 2006-06 – 2009-10 · 3y 4mo — Manage Cisco product warranty reserve globally
- School: Harvard University — Bachelor of Arts - BA, Applied Mathematics and Economics
- School: University of Cambridge — Bachelor's degree, Law
- School: Harvard Business School Online — Certificate in Disruptive Strategy
- School: University of Cambridge
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