Ishan Sachdeva
GTM Engineer | AI-Powered Sales Systems · CRM Automation · Built on 8 Years of CS Intuition
About
I spent 8 years in Customer Success — understanding why deals churn, what makes customers stay, and what the post-sale journey actually looks like. That context changed how I build.Now, as a GTM Engineer, I design and automate the revenue systems that power sales teams — from first touch to closed-won. I build data enrichment pipelines, AI-powered outbound workflows, CRM automations, and sales sequencing infrastructure that actually converts, because I've lived the other side of those sequences.What I work on:→ AI/LLM-powered GTM workflows (personalization at scale, signal-based outbound)→ Data enrichment pipelines using Apollo→ CRM automation & RevOps architecture in Salesforce & HubSpot→ Sales tooling & sequencing strategy with ApolloMy unfair advantage: I don't just build for the SDR — I build with the entire customer lifecycle in mind. The result is systems that don't just generate volume, they generate revenue.
Company history
- SynapticSenior CS Associate2024-09 – 2025-12 · 1y 3mo
- SynapticGTM Engineer2026-01 – present · 7 mo
- Everchimps SoftwareCustomer Success Manager | Project Manager2021-01 – 2023-02 · 2y 1mo
- un[travel]Product Development2017-01 – 2017-06 · 5 mo
- un[travel]Operations Associate2017-07 – 2018-07 · 1y
- SynapticCS Associate2023-02 – 2024-08 · 1y 6mo
- hate2waitSr. Operations and Support Associate2018-08 – 2020-12 · 2y 4mo
Skills
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