Helen Hawthorn
VP / Head of Solution Engineering (EMEA) | Enterprise SaaS | Scaling GTM & PreSales Teams
A strategically minded manager of complex solutions teams, clients and solutions who enjoys the challenge of implementing change within business units to achieve common business goals.
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With a strong commercial focus, I am responsible for Pre-Sales operations, ensuring at all times outstanding client satisfaction is achieved. Motivated by the ability to work across multiple areas of the business to build long-term business plans, and driven by achieving the subsequent positive results. Extensive technical knowledge, coupled with an ability to communicate effectively with all levels both internally within the business, and clients alike. Specialties: Business Drivers and Market Movements, Team Motivation and Process
GTM Index
- ZOOMJOB
- Head of Solution Eng, EMEA5Y 11M
Head of Solution Engineering, EMEA
Zoom
- POLYJOB
- EMEA Sales Eng Dir9M
EMEA Sales Engineering Director
Poly
- UKI Systems Eng Mgr3Y 9M
UKI Systems Engineering Manager
Poly
- COMPUTACENTERJOB
- Practice Mgr - Network, Se…1Y 11M
Practice Manager - Network, Security and UC
Computacenter
- INSIGHTJOB
- Head of Pre Sales7Y 11M
Head of Pre Sales
Insight
Manage a Unified Pre Sales Team of 23 supporting 400 internal and external team mates on networking, UC, Security, Visualisation and Storage. Process Development Vendor relationships - Cisco, HP, EMC, NetApp and VMWare Develop and maintain key vendor relationships, 3rd party suppliers, and assessing the viability of potential new business partners. Ensure auditing requirements are met for methodology and process. Cisco Gold Audit, ISO 9001/27001, and SoX Compliance.
- TELINDUS BELGACOM ICTJOB
- Pre Sales Team Leader1Y 11M
Pre Sales Team Leader
Telindus Belgacom ICT
Manage UK Pre Sales Team of 6 Actively contribute to successful sales opportunities from initial qualification, through the bidding, selling and closing phases, to handover into build and implementation functions Develop Strategic Accounts Communicate technical and business information to widely to varied audiences Present multiple subjects and products Understand and capture business and technical requirements Develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible Knowledge of strategic, conceptual, consultative and value selling Develop marketing messages Recognised as an expert in field for…
- KCOMJOB
- Solutions Consultant1Y 11M
Solutions Consultant
KCOM
Accompanies sales executives on visits to customers Present to senior management level Operate on a multi-product and multiple customer basis within Finance Working with Account teams to qualify, propose, design and sell appropriate solutions Ability to provide specialised technical support within IPT and LAN Cisco equipment and to proactively share knowledge and learning with the virtual team Leadership skills in managing and motivating Review product support documentation, answering specific technical questions, preparing and holding product seminars for customers/prospects, I am aware of competitive products and services
- BTJOB
- Convergence Consultant3Y 11M
Convergence Consultant
BT
Technical design and ownership of end to end solutions for the sale of managed LAN, Managed IP Telephony, Security, Hosting, Storage, Optical networks, Metropolitan Area Networks and VPN. IPT Specialist. Ownership of multimillion pound targets in the Local Government sector in the UK. Key vendor relationships Cisco, Nortel, Avaya. Ownership of Tehcnical solutions as well as key commercial aspects of every sale (P&L, Margin and Customer Responses to RFIs, RFPs etc)
- Job: BT — Convergence Consultant · 2003 – 2006 — Technical design and ownership of end to end solutions for the sale of managed LAN, Managed IP Telephony, Security, Hosting, Storage, Optical networks, Metropolitan Area Networks and VPN. IPT Specialist. Ownership of multimillion pound targets in the Local Government sector in the UK. Key vendor relationships Cisco, Nortel, Avaya. Ownership of Tehcnical solutions as well as key commercial aspects of every sale (P&L, Margin and Customer Responses to RFIs, RFPs etc)
- Job: Computacenter — Practice Manager - Network, Security and UC · 2015 – 2016
- Job: Telindus Belgacom ICT — Pre Sales Team Leader · 2007 – 2008 — Manage UK Pre Sales Team of 6 Actively contribute to successful sales opportunities from initial qualification, through the bidding, selling and closing phases, to handover into build and implementation functions Develop Strategic Accounts Communicate technical and business information to widely to varied audiences Present multiple subjects and products Understand and capture business and technical requirements Develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible Knowledge of strategic, conceptual, consultative and value selling Develop marketing messages Recognised as an expert in field for…
- Job: KCOM — Solutions Consultant · 2006 – 2007 — Accompanies sales executives on visits to customers Present to senior management level Operate on a multi-product and multiple customer basis within Finance Working with Account teams to qualify, propose, design and sell appropriate solutions Ability to provide specialised technical support within IPT and LAN Cisco equipment and to proactively share knowledge and learning with the virtual team Leadership skills in managing and motivating Review product support documentation, answering specific technical questions, preparing and holding product seminars for customers/prospects, I am aware of competitive products and services
- Job: Poly — EMEA Sales Engineering Director · 2020-01 – 2020-10
- Job: Zoom — Head of Solution Engineering, EMEA · 2020 – 2025
- Job: Insight — Head of Pre Sales · 2008 – 2015 — Manage a Unified Pre Sales Team of 23 supporting 400 internal and external team mates on networking, UC, Security, Visualisation and Storage. Process Development Vendor relationships - Cisco, HP, EMC, NetApp and VMWare Develop and maintain key vendor relationships, 3rd party suppliers, and assessing the viability of potential new business partners. Ensure auditing requirements are met for methodology and process. Cisco Gold Audit, ISO 9001/27001, and SoX Compliance.
- Job: Poly — UKI Systems Engineering Manager · 2016-04 – 2020-01
- School: Palmer Green High School for Girls
- School: University North London — B.Sc, Computer Science
- School: Woodhouse 6th Form College — A'Level's Computer Science, Mathematics, Economics
Skills
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