Geoffrey Hoingne
Head of GTM engineering & Revops @papernest
papernestExperienced leader in Revenue Operations (RevOps), Go-to-Market (GTM), and Customer Success. Currently leading teams at Papernest, scaling operations across multiple markets and driving 20% YoY growth.
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Proven success in scaling teams from 3 to 100 people, improving operational efficiency by 15%, and enhancing customer retention by 20%. Strong background in corporate finance, strategy consulting, and delivering data-driven solutions for tech and blockchain projects.
GTM Index
- PAPERNESTJOB
- Head of GTM Eng & Revops @…2Y 2M
Head of GTM engineering & Revops @papernest
papernest
Leading a cross-functional team of 15 professionals across Sales Enablement, Marketing Operations, Sales Operations, Customer Success Operations, Product Development, and GTM Strategy. I drive seamless alignment across these functions to optimize end-to-end processes, enhance sales performance, and accelerate time‑to‑market.
- Head of Customer Success E…10M
Head of Customer Success Europe & B2B Revenue Operations Manager
papernest
Management d'une équipe B2B onboarding, Customer success, Customer support et Revenue/Sales Operations
- Head of Customer Success,…2Y
Head of Customer Success, Account Management & Customer Support France - Spain - Italy
papernest
Scaling and management of a team of 100 people on France, Spain, Italy
- Head of Customer Success2Y
Head of Customer Success / Account Management France - Spain
papernest
- Management and recruitment of Customer Success France & Spain teams (from 3 to 30 people in one year) - Analyze & Reach KPIs (Onboarding,Upsell,Churn rate) - Structure and implement strategy on Customer success teams - Improve B2B product - Handling customer Success team recruitment - Automate process through data - Handle billing process for Business partners
- EMLYON BUSINESS SCHOOLSCHOOL
- msc in management, Finance…3Y 11M
msc in management, Finance d'entreprise
EMLYON Business School
- AVOLTA PARTNERSJOB
- Analyst5M
Analyst
Avolta Partners
- Equity fundraising & M&A from Seed to Serie B (Two deals undisclosed, a major advertising brand & a SaaS company) - Blockchain consulting (Tokenomics, market study, feasability study, technology/competition reports) - Strategic Advisory (Business models, strategic mapping, fairness opinion (valuation), technology trends study) - Internal development (Benchmarking, new boutique offer development, origination pitches)
- KICKSTARTERJOB
- Business developer5M
Business developer
Kickstarter
- Field of Social and Personal Iniciatives in Mexico in Donadora - Monitoring potential projects in need of financing, contacting them and advising them from the beginning till campaign success - Reorganization of the finance and administration processes of the company - Implementing a Growth Hacking at Donadora: +300% successful campaigns, from 10 to 30 successful campaigns a month -Customer success management: customer retention, inbound marketing, cold and qualified calling
- WAVESTONEJOB
- Internship in financial op…3M
Internship in financial operations
Wavestone
- Daily treasury management (investments, banking transfers, accounts snapshot, cash flows management) - Financial Reporting - Implementing or improving some monitoring process (lease back, signature delegation, internal procedures) - Executive summary of Kurt Salmon acquisition by Solucom (around 100 Million €)
- Job: papernest — Head of GTM engineering & Revops @papernest (Head of GTM Engineering) · 2024-01 – 2026-03 · 2y 2mo — Leading a cross-functional team of 15 professionals across Sales Enablement, Marketing Operations, Sales Operations, Customer Success Operations, Product Development, and GTM Strategy. I drive seamless alignment across these functions to optimize end-to-end processes, enhance sales performance, and accelerate time‑to‑market.
- Job: papernest — Head of Customer Success Europe & B2B Revenue Operations Manager (RevOps) · 2023-06 – 2024-04 · 10 mo — Management d'une équipe B2B onboarding, Customer success, Customer support et Revenue/Sales Operations
- Job: papernest — Head of Customer Success, Account Management & Customer Support France - Spain - Italy · 2021-07 – 2023-07 · 2y — Scaling and management of a team of 100 people on France, Spain, Italy
- Job: papernest — Head of Customer Success / Account Management France - Spain · 2019-07 – 2021-07 · 2y — - Management and recruitment of Customer Success France & Spain teams (from 3 to 30 people in one year) - Analyze & Reach KPIs (Onboarding,Upsell,Churn rate) - Structure and implement strategy on Customer success teams - Improve B2B product - Handling customer Success team recruitment - Automate process through data - Handle billing process for Business partners
- Job: Avolta Partners — Analyst · 2019-01 – 2019-06 · 5 mo — - Equity fundraising & M&A from Seed to Serie B (Two deals undisclosed, a major advertising brand & a SaaS company) - Blockchain consulting (Tokenomics, market study, feasability study, technology/competition reports) - Strategic Advisory (Business models, strategic mapping, fairness opinion (valuation), technology trends study) - Internal development (Benchmarking, new boutique offer development, origination pitches)
- Job: Kickstarter — Business developer · 2017-05 – 2017-10 · 5 mo — - Field of Social and Personal Iniciatives in Mexico in Donadora - Monitoring potential projects in need of financing, contacting them and advising them from the beginning till campaign success - Reorganization of the finance and administration processes of the company - Implementing a Growth Hacking at Donadora: +300% successful campaigns, from 10 to 30 successful campaigns a month -Customer success management: customer retention, inbound marketing, cold and qualified calling
- Job: Wavestone — Internship in financial operations · 2016-01 – 2016-04 · 3 mo — - Daily treasury management (investments, banking transfers, accounts snapshot, cash flows management) - Financial Reporting - Implementing or improving some monitoring process (lease back, signature delegation, internal procedures) - Executive summary of Kurt Salmon acquisition by Solucom (around 100 Million €)
- School: EMLYON Business School — msc in management, Finance d'entreprise · 2016 – 2019
Skills
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