Fardeen Ferdous
AI-OPs Product Specialist @AWS | Ex- Volvo Group | Goolsby Alum | Information Science
Amazon Web Services (AWS)Hi, I am Fardeen, a Technical Business Developer at AWS and an UT Arlington alum with a Bachelors in Information Technology and Systems with Business Analytics concentration.
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💼Past Experiences: Solutions Intern-Volvo Group, Business Analyst Intern-Amazon Web Services (AWS), Summer Insight Series’22-Goldman Sachs 🔭Skills: Excel (Pivot tables, VBA, Regression, Power Query), Tableau, SharePoint, Power BI, PowerApps, Power Automate, QuickSight, Quip | Programming: SQL, Python, Java, HTML, C++| Database: SQL, Oracle | Jira, Trello, Agile, Scrum | Kaizen, Lean Six Sigma
GTM Index
- AMAZON WEB SERVICES (AWS)JOB
- AI-OPs GTM Specialist1Y 5M
AI-OPs GTM Specialist
Amazon Web Services (AWS)
- Technical Business Developer11M
Technical Business Developer
Amazon Web Services (AWS)
- Business Analyst3M
Business Analyst
Amazon Web Services (AWS)
• Improved stakeholder engagement and data-driven decision-making by utilizing Tableau and Excel to create and maintain KPI dashboards. • Resolved data inconsistencies in Microsoft Workload Migration team's system, utilizing SQL and Excel to identify root causes and improve data processing. • Evaluated operational risk by conducting in-depth analysis of business processes using Salesforce and manage the lifecycle of issues of 10,000+ sellers on a global level. • Led cross-functional collaboration using Agile methodology with product managers, software developers, and marketing specialists to develop new product features that enhance the overall functionality of AWS CRM system.
- VOLVO IT SERVICESJOB
- Citizen Solutions Developm…4M
Citizen Solutions Development Intern
Volvo IT Services
• Utilize Power BI to create KPI dashboards by integrating large datasets from relational databases like SQL server implementing DAX calculations to visualize KPIs and provide real-time insights into logistics performance metrics. • Automate the extraction, transformation, and loading (ETL) processes for supply chain data using advanced tools such as MySQL. • Collaborate with data engineers, business analysts, and solution architects to develop and implement a data roadmap of supply chain data using Lean Six Sigma methodologies.
- THE UNIVERSITY OF TEXAS AT ARLINGTONJOB
- Web Analyst1Y 5M
Web Analyst
The University of Texas at Arlington
• Implemented VBA automation and macros in Excel to automate daily tasks, minimize human error for data processing tasks, and increase accuracy in reporting. • Collaborated with developers and program managers to analyze web traffic and conduct A/B testing using Sitecore to increase user accessibility and ensure compliance with legal policies.
- COLLIN COLLEGEJOB
- Technical Analyst11M
Technical Analyst
Collin College
• Developed SharePoint sites, integrated Power Automate and built Power Apps to automate inventory management. • Managed and oversaw operations of a state-of-the-art computer and respiratory lab worth over $3,000,000. • Responded to calls and emails of 300+ students, staff, and faculty weekly to troubleshoot hardware and software issues, ensuring customer gratification, exceeding goals for response time and efficiency.
- GOLDMAN SACHSJOB
- Summer Insights Series1M
Summer Insights Series
Goldman Sachs
- BRILLIANT RESOURCESJOB
- Product Mgr1Y 8M
Product Manager
Brilliant Resources
• Grew our Facebook page to 30,000+ followers and LinkedIn page to 1,000+ followers through social media campaigns and marketing strategies. • Collaborated with industry experts to organize online competitions with 1000+ participants. Mentored 100+ students to achieve their dreams of higher education.
- INCLUSIONXJOB
- Computer Trainer5M
Computer Trainer
InclusionX
Empowered adults and teenagers with autism (& intellectual disabilities) by teaching them computational skills like Microsoft Word, Excel, and 3d modeling with Google Sketchup.
- Job: Amazon Web Services (AWS) — AI-OPs GTM Specialist · 2025-05 – present · 1y 3mo
- Job: Amazon Web Services (AWS) — Technical Business Developer · 2024-06 – 2025-05 · 11 mo
- Job: Volvo IT Services — Citizen Solutions Development Intern · 2024-01 – 2024-05 · 4 mo — • Utilize Power BI to create KPI dashboards by integrating large datasets from relational databases like SQL server implementing DAX calculations to visualize KPIs and provide real-time insights into logistics performance metrics. • Automate the extraction, transformation, and loading (ETL) processes for supply chain data using advanced tools such as MySQL. • Collaborate with data engineers, business analysts, and solution architects to develop and implement a data roadmap of supply chain data using Lean Six Sigma methodologies.
- Job: The University of Texas at Arlington — Web Analyst · 2022-08 – 2024-01 · 1y 5mo — • Implemented VBA automation and macros in Excel to automate daily tasks, minimize human error for data processing tasks, and increase accuracy in reporting. • Collaborated with developers and program managers to analyze web traffic and conduct A/B testing using Sitecore to increase user accessibility and ensure compliance with legal policies.
- Job: Amazon Web Services (AWS) — Business Analyst · 2023-05 – 2023-08 · 3 mo — • Improved stakeholder engagement and data-driven decision-making by utilizing Tableau and Excel to create and maintain KPI dashboards. • Resolved data inconsistencies in Microsoft Workload Migration team's system, utilizing SQL and Excel to identify root causes and improve data processing. • Evaluated operational risk by conducting in-depth analysis of business processes using Salesforce and manage the lifecycle of issues of 10,000+ sellers on a global level. • Led cross-functional collaboration using Agile methodology with product managers, software developers, and marketing specialists to develop new product features that enhance the overall functionality of AWS CRM system.
- Job: Collin College — Technical Analyst · 2021-07 – 2022-06 · 11 mo — • Developed SharePoint sites, integrated Power Automate and built Power Apps to automate inventory management. • Managed and oversaw operations of a state-of-the-art computer and respiratory lab worth over $3,000,000. • Responded to calls and emails of 300+ students, staff, and faculty weekly to troubleshoot hardware and software issues, ensuring customer gratification, exceeding goals for response time and efficiency.
- Job: Brilliant Resources — Product Manager · 2020-09 – 2022-05 · 1y 8mo — • Grew our Facebook page to 30,000+ followers and LinkedIn page to 1,000+ followers through social media campaigns and marketing strategies. • Collaborated with industry experts to organize online competitions with 1000+ participants. Mentored 100+ students to achieve their dreams of higher education.
- Job: InclusionX — Computer Trainer · 2019-09 – 2020-02 · 5 mo — Empowered adults and teenagers with autism (& intellectual disabilities) by teaching them computational skills like Microsoft Word, Excel, and 3d modeling with Google Sketchup.
- Job: Goldman Sachs — Summer Insights Series · 2022-05 – 2022-06 · 1 mo
- School: The University of Texas at Arlington — Bachelor of Science - BS, Information Technology and Systems, Business Analytics
- School: Collin College — Associate of Science - AS, Computer Science
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