Daphne Liu
Builder of Human Systems for the AI Era | Decision Intelligence × Workflow Transformation | M&A • IPO • Workforce Value Creation | AI Community Host | Explorer | CHIEF
People don’t resist change—they resist uncertainty, loss of context, and decisions disconnected from how work actually happens.
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I work at the intersection of AI, transformation, and human systems—helping organizations redesign work, improve decision-making, and navigate moments that change everything: growth, M&A, operating model shifts, workforce transformation, and scale. My focus increasingly sits across two complementary lenses: • Workflow Intelligence — understanding how work actually happens and where value is created, lost, or accelerated • Decision Intelligence — improving how leaders and organizations make decisions in complex environments Across financial services, insurance, technology, fintech, and growth environments in 15+ countries, I’ve partnered with leaders to connect strategy, people, operations, and execution. Outside of work, I’m active in The Explorers Club, where I participate in scientific exploration, drive youth leadership, and further opportunities that help the next generation build curiosity, resilience, and confidence through real-world exploration. I also host conversations at the intersection of AI, leadership, resilience, and the future of work. Because the future is not only about building smarter systems, it’s about building more human ones. Focus: AI • Decision Intelligence • Workflow Transformation • M&A • Workforce Value Creation • Leadership • Future of Work • Exploration
GTM Index
- CHIEFJOB
- Member3Y
Member
Chief
- MACHINES LIKE MEJOB
- Advisor, Strategic Growth…10M
Advisor, Strategic Growth & AI Transformation
MACHINES LIKE ME
- HEURA LABJOB
- Product GTM Team6M
Product GTM Team | Decision Intelligence & Human Systems
Heura Lab
- SOFTESCUJOB
- US CEO8Y
US CEO | Lead, Digital Transformation & Change Management (Fractional)
Softescu
- FUTURE FINTECH LABSJOB
- Head of People & Culture (…1Y 5M
Head of People & Culture (Fractional)
Future Fintech Labs
- S.F. EXPRESS CO.JOB
- Chief Talent & Culture Off…1Y 11M
Chief Talent & Culture Officer, Americas 顺丰速运美洲
S.F. EXPRESS CO. LTD
- VIVAT VERZEKERINGEN (DUTCH INSURER)/ANBANG AMERICASJOB
- Managing Dir, HR2Y 3M
Managing Director, HR
VIVAT Verzekeringen (Dutch Insurer)/Anbang Americas
- METLIFEJOB
- Assistant VP, Strategic Pl…3Y 9M
Assistant Vice President, Strategic Planning, Sales Operations & Global Human Resources
MetLife
- HR Dir, Asia Pacific Regio…6Y 7M
HR Director, Asia Pacific Region & CHRO, MetLife China
MetLife
- Job: S.F. EXPRESS CO. LTD — Chief Talent & Culture Officer, Americas 顺丰速运美洲 · 2017 – 2018
- Job: VIVAT Verzekeringen (Dutch Insurer)/Anbang Americas — Managing Director, HR · 2015-09 – 2017
- Job: MetLife — HR Director, Asia Pacific Region & CHRO, MetLife China · 2004-06 – 2011-01
- Job: Chief — Member · 2023-08 – present
- Job: Future Fintech Labs — Head of People & Culture (Fractional) · 2021-08 – 2023-01
- Job: MACHINES LIKE ME — Advisor, Strategic Growth & AI Transformation · 2025-10 – present
- Job: Heura Lab — Product GTM Team | Decision Intelligence & Human Systems · 2026-02 – present
- Job: Softescu — US CEO | Lead, Digital Transformation & Change Management (Fractional) · 2018-08 – present
- Job: MetLife — Assistant Vice President, Strategic Planning, Sales Operations & Global Human Resources · 2011-01 – 2014-10
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