Courtney West

Driving Career Acceleration: Strategic GTM Enablement Leader Guiding Teams to Success

Location n/a
LinkedInex-Starbucks Coffee Companyex-Lyft

As a Senior Lead of GTM Enablement, Career Programs at LinkedIn, I am responsible for designing and implementing innovative processes that enhance the performance and career growth of our global sales and customer success teams.

More

With over 15 years of experience in operations, process improvement, and team development, I bring a wealth of knowledge and expertise to this role. I am passionate about delivering exceptional customer experiences and empowering diverse and high-performing teams. I have successfully led and supported multiple projects that improved customer satisfaction, business efficiency, and team engagement across global teams. I also have extensive experience in training and coaching teams to achieve their full potential and reach their career goals. My mission is to enable career acceleration for our employees and customers through strategic GTM processes.

Career Timeline

GTM Index

  1. LINKEDINJOB
    1. Senior Lead, GTM Enablemen…
      3Y
  2. LYFTJOB
    1. Senior Mgr, Process Innova…
      2Y 1M
    2. District Mgr
      2Y 8M
    3. Operations Lead
      2Y 3M
  3. STARBUCKS COFFEE COMPANYJOB
    1. Store Mgr
      12Y

Time in market 22YOpen 1Closed 4Stints 5

gtmindex.io/p/courtney-west

  1. Job: Starbucks Coffee Company — Store Manager · 2004-08 – 2016-08
  2. Job: Lyft — District Manager · 2018-11 – 2021-07
  3. Job: LinkedIn — Senior Lead, GTM Enablement, Career Programs · 2023-08 – present
  4. Job: Lyft — Senior Manager, Process Innovation & Enablement · 2021-07 – 2023-08
  5. Job: Lyft — Operations Lead · 2016-08 – 2018-11

Skills

Sales EnablementTraining FacilitationMulti-Store OperationsCustomerEnablementP&L ManagementFacilitationBusiness Process ImprovementCustomer SatisfactionProcess SchedulerRetailProfitSales ManagementTrain the Trainer CertificationProject ManagementStrategic PlanningCustomer ServiceManagementSalesTeam Building

No playbooks indexed for this profile yet.