Charu Kandwal

Director - GTM CRM applications at Twilio Inc.

Location n/a
Twilioex-Institutional Research - California State University, EBex-HSBC

Experienced technology professional with a demonstrated history of working in the software and service industry. Skilled in information management, REST API Integration, Visualization, Statistical modelling and Big Data Analytics with Azure data lake and warehouse.

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Strong business and development background around customer journey and commerce. An engineering undergrad with a master’s degree focused on Data Science from Cal State.

Career TimelineNOW → PAST

GTM Index

  1. TWILIOJOB
    1. Dir, GTM Systems Solution…
      5M
    2. Senior Mgr - GTM CRM appli…
      2Y 6M
    3. Principal Product Mgr, Quo…
      2Y 9M
  2. BLACKBAUDJOB
    1. Principal Analyst- Custome…
      3Y 2M
  3. INSTITUTIONAL RESEARCH - CALIFORNIA STATE UNIVERSITY, EBJOB
    1. Graduate Research Assistant
      7M
  4. ZENSAR TECHNOLOGIESJOB
    1. Technical Analyst - Lead
      2Y 7M
  5. HSBCJOB
    1. Sr. Software Eng
      4Y 6M
  6. HCLTECHJOB
    1. Associate Consultant
      2Y 1M

Time in market 20Y 1MOpen 1Closed 7Stints 8

gtmindex.io/p/charu-kandwal-1679368

  1. Job: Twilio — Senior Manager - GTM CRM applications · 2023-09 – 2026-03
  2. Job: Institutional Research - California State University, EB — Graduate Research Assistant · 2016-09 – 2017-04
  3. Job: Twilio — Principal Product Manager, Quote to Cash · 2020-11 – 2023-08
  4. Job: HSBC — Sr. Software Engineer · 2008-08 – 2013-02
  5. Job: Zensar Technologies — Technical Analyst - Lead · 2013-02 – 2015-09
  6. Job: Blackbaud — Principal Analyst- Customer Journey & Commerce · 2017-09 – 2020-11
  7. Job: Twilio — Director, GTM Systems Solution Architecture · 2026-03 – present
  8. Job: HCLTech — Associate Consultant · 2006-07 – 2008-08

Skills

SalesforceQuote-to-CashZuoraMaster Data ManagementRevenue RecognitionPDLCEnterprise ArchitectureEnterprise Technology SalesSQLIntegrationTableauSalesforce CPQEnterprise Data ModelingCustomer Journey MappingCommerceSolution ArchitectureERP ImplementationsCross-functional Team LeadershipCustomer Relationship Management (CRM)Salesforce Commerce Cloud (SFCC)

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