Wendell P. Bickford III

Senior Manager, Product Delivery & Operations | SaaS | Driving Execution Across Product, Engineering & GTM | Delivery Excellence & Operational Leadership

Location n/a
CareMetx, LLCex-Bottomline Technologiesex-CashStar

I help organizations create clarity, strengthen alignment, and improve execution across Product, Engineering, and Go-to-Market

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Throughout my career, I've been brought into organizations facing a common challenge: talented teams working hard but struggling with visibility, coordination, and predictable execution. My focus has always been helping teams simplify complexity, improve decision-making, and deliver meaningful business Across my career, I've worked at the intersection of Product, Engineering, and business leadership, aligning teams around clear priorities and driving measurable In my most recent role at Quadient, I led delivery and go-to-market execution across multiple SaaS initiatives, helping launch new offerings that contributed more than $3M in ARR. That work included establishing operating frameworks, improving cross-functional coordination, building executive visibility, and creating alignment across Product, Engineering, Sales, Marketing, Finance, and Customer Success Earlier in my career at Integral Ad Science and Billtrust, I led Agile delivery and transformation efforts across global teams, improving sprint predictability from 60% to 85%, increasing throughput, and reducing cycle times. At Billtrust, I led the transition from waterfall to Agile, building team structures and delivery practices that improved release frequency and As my career progressed, I increasingly partnered with executive leadership to help align strategy with execution. Working closely with CEOs and senior leaders, I helped establish operating cadence, define success metrics, improve portfolio visibility, and support informed My focus areas include:• Program and portfolio delivery leadership• Product, Engineering, and go-to-market alignment• Delivery execution and operating model design• Release readiness and launch governance• Delivery metrics, KPIs, and capacity planning• Cross-functional coordination and dependency management• Team leadership, coaching, and Agile transformationI enjoy working in environments where complexity, competing priorities, and delivery challenges create opportunities for better visibility, stronger alignment, and more predictable Learn more about my experience, leadership philosophy, and career highlights com

Career TimelineNOW → PAST

GTM Index

  1. CAREMETX,JOB
    1. Senior Mgr Product Deliver
      0M
  2. QUADIENTJOB
    1. GTM Program Dir
      3Y 6M
  3. INTEGRAL AD SCIENCEJOB
    1. Sr. Mgr Agile Practices Gr…
      1Y
    2. Sr. ScrumMaster
      3Y 3M
  4. BILLTRUSTJOB
    1. Mgr, Product Delivery & De…
      2Y 7M
  5. CASHSTARJOB
    1. Product Delivery Mgr/Scrum…
      1Y 3M
  6. BOTTOMLINE TECHNOLOGIESJOB
    1. Sr. QA Eng/Scrum Master
      1Y
  7. VERTAFOREJOB
    1. Sr. Software Quality Assur…
      5Y 5M
  8. GMS, A VEDIOR NA COMPANY / WOBURN, MASSACHUSETTSJOB
    1. Software Eng/Dev
      2Y 4M
  9. WEXJOB
    1. Quality Test Eng
      1Y
  10. LIBERTY MUTUAL INSURANCEJOB
    1. Software Eng/Dev
      1Y

Time in market 21Y 4MOpen 1Closed 10Stints 11

gtmindex.io/p/wendell-p-bickford-iii

  1. Job: Bottomline Technologies — Sr. QA Engineer/Scrum Master · 2013-04 – 2014-04
  2. Job: CashStar — Product Delivery Manager/Scrum Master · 2014-04 – 2015-07
  3. Job: Vertafore — Sr. Software Quality Assurance Engineer/Certified Scrum Master · 2007-11 – 2013-04
  4. Job: Billtrust — Manager, Product Delivery & Delivery Operations · 2015-07 – 2018-02
  5. Job: GMS, a Vedior NA Company / Woburn, Massachusetts — Software Engineer/Dev · 2007-02 – 2009-06
  6. Job: Quadient — Go To Market Program Director · 2022-06 – 2025-12
  7. Job: Integral Ad Science — Sr. Manager Agile Practices Group · 2021-06 – 2022-06
  8. Job: Integral Ad Science — Sr. ScrumMaster · 2018-03 – 2021-06
  9. Job: WEX Inc. — Quality Test Engineer · 2006-01 – 2007-01
  10. Job: Liberty Mutual Insurance — Software Engineer/Dev · 2005-04 – 2006-04
  11. Job: CareMetx, LLC — Senior Manager Product Deliver · 2026-08 – present

Skills

Cross-Functional LeadershipPMO LeadershipProgram Delivery ManagementProduct OperationsPortfolio ManagementDelivery GovernanceSaaS DeliveryLaunch ReadinessRelease ManagementProgram ManagementProduct LaunchGo to MarketStakeholder RelationsKanbanAgile MethodologiesScrumTestingProduct & Engineering AlignmentCross-functional Team LeadershipCommunication

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