Shohini Banerjee

Client Partner & GTM Lead @ Conveo | CX, Insights & AI-Enabled Platforms | ex-Ipsos, Medallia, Goldman Sachs

Conveoex-Ipsosex-Medallia

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General Manager and technical operator scaling SaaS and data-driven platforms across CX, customer insights, and emerging AI applications. I focus on turning customer data, research, and product signals into revenue growth, retention, and measurable business outcomes.

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Technical foundation in software engineering (Stanford ML) with hands-on founder experience building Artloom AI, applying generative AI to real-world customer and operating workflows. Career Highlights: - Currently helping scale Conveo- Founded Artloom, an AI native e-commerce platform- Doubled revenue to $60M ARR, drove 110% NRR and improved margins by 15% at Ipsos- Helped scale Medallia from 60 → 1,100+ employees and $200M ARR (pre-seed -> pre-IPO)- Led cross-functional teams across GTM, product, engineering, and operations- Trusted advisor to senior leaders at enterprise brands including Google, Visa, Lego, and Four Seasons- Named among Top 50 Women Leaders of San Francisco (2022)Interested in GM, Customer Success, and client-facing leadership roles across CX, insights, and AI-enabled platforms