Ricardo Garcia

Customer Success Strategy and GTM Operations Executive | Team Builder | Servant Leader

Location n/a
Citrixex-Argonne National Laboratoryex-Atlassian

Global leader with a strong business, customer success, and operational mindset. Recognized for building high-performing teams and scaling operations in matrix organizations.

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Sought after to drive continuous improvement and foster team innovation. Areas of experience include: Strategy Design | Service Delivery | Portfolio Management | Client Relationship Business Operations| Program Definition | Organizational Integration | Talent Development I enjoy bringing new business functions to market, developing talent, and making everyone in my path successful. If we share passions, let's connect.

Career TimelineNOW → PAST

GTM Index

  1. ATLASSIANJOB
    1. Head of Strategic Engageme…
      3Y 2M
  2. CITRIXJOB
    1. Managing Dir - Customer Ad…
      1Y 10M
    2. Managing Dir - Services En…
      3Y 11M
    3. Senior Dir Practice Develo…
      2Y
    4. Dir LATAM Services Sales
      3Y 9M
    5. Dir of Sales Operations
      3Y 2M
    6. Senior Mgr Channel Programs
      3Y
    7. Service Delivery Mgr
      4Y 3M
  3. ACCENTURE/INNOVEXJOB
    1. Business Intelligence Cons…
      1Y 1M
  4. ARGONNE NATIONAL LABORATORYJOB
    1. Nuclear Eng Intern
      11M

Time in market 29Y 7MOpen 0Closed 10Stints 10

gtmindex.io/p/ricardo-l-garcia

  1. Job: Citrix — Service Delivery Manager · 2000-02 – 2004-05
  2. Job: Citrix — Managing Director - Customer Advisory and Transformation · 2020-03 – 2022-01
  3. Job: Citrix — Director LATAM Services Sales · 2010-07 – 2014-04
  4. Job: Argonne National Laboratory — Nuclear Engineering Intern · 1997 – 1997
  5. Job: Citrix — Senior Director Practice Development and Partner Management · 2014-04 – 2016-04
  6. Job: Citrix — Managing Director - Services Engineering and GTM · 2016-04 – 2020-03
  7. Job: Citrix — Director of Sales Operations · 2007-05 – 2010-07
  8. Job: Citrix — Senior Manager Channel Programs · 2004-05 – 2007-05
  9. Job: Atlassian — Head of Strategic Engagement Management · 2023-01 – 2026-03
  10. Job: Accenture/Innovex — Business Intelligence Consultant · 1999-01 – 2000-02

Skills

Business AnalysisVendor ManagementProduct ManagementGo-to-market StrategySales OperationsSolution SellingSales EffectivenessProfessional ServicesProject DeliveryExecutive ManagementProfessional MentoringCustomer EngagementCustomer SatisfactionCustomer SuccessSoftware as a Service (SaaS)Business Intelligence (BI)Cross-functional Team LeadershipProject ManagementStrategyProblem Solving

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