Rachel Lai
CS @ Columbia | AI
InstaLILY AI
ex-ExperianGTM Index
- INSTALILY AIJOB
- GTM Eng Intern7M
GTM Engineer Intern
InstaLILY AI
- SYMBALJOB
- -4M
-
Symbal
- OLIVE (YC W25)JOB
- GTM Eng2M
GTM Engineering
Olive (YC W25)
• Built TypeScript-based custom demo generator (takes in any website URL via CLI) that conducts autonomous customer research, seeds sample Neon DB via Claude Code’s Agent SDK, and calls Olive’s API endpoints to generate 3 sample dashboards per prospect • Utilized Exa Websets and Apollo to generate 300+ leads across curated lists by industry and ICP • Led SF-wide “olive oil” GTM campaign with 50,000+ impressions
- EXPONENTJOB
- Product & Eng4M
Product & Engineering
Exponent
• Shipped redesigned SEO-optimized landing page (/courses/<course>) for 140+ courses across Exponent and new /jobs/post page • Led end-to-end project to atuomate phrasing & tagging of 4,000+ user-submitted interview questions, implementing batch processing via OpenAI API, reducing manual effort by >5 hours per week and adding 1,006 tags • Curating and managing APMList.com newsletter (30k+ subscribers) and weekly PM listing updates, increasing site visits to Exponent by 266% within a month and maintaining an open rate of >20% • Designed and implemented communication workflow between contractors and product team in creating interview guides, courses, and Youtube videos, eliminating >60 hours…
- EXPERIANJOB
- Product Development2M
Product Development
Experian
• Spearheaded development of 3 process optimization projects, including automated web scraper to extract key public information for credit score evaluation using Python, VBA, OpenAI API (>75% reduction in processing time) • Redesigned Global Risk Monitoring platform’s UX via mapping user journey & pain points and designing high-fidelity clickable mockups on Figma to minimize onboarding time by up to 2 hours • Crafted comprehensive go-to-market deck (including competitors analysis) and wrote >17 test cases in XML across critical user scenarios for Global Monitoring product launch, improving product knowledge across sales team by 40% - Wrote product requirements documentation and used Jira to…
- BLOOMBERG LPJOB
- Bloomberg Academy (Data)1M
Bloomberg Academy (Data)
Bloomberg LP
• Selected as 1 of 19 participants for Bloomberg's Data Academy Program 2024, an onsite program for high-potential STEM-related degree students including training on Bloomberg terminal, job shadowing sessions, philanthropic event etc
- UPATHSGJOB
- Founder3Y 2M
Founder
upathsg
Website: upathsg.com • Kickstarted a project that compiled >80 anonymous, truthful and detailed written interviews on various university courses–accessible to all free of charge • Supported the strategising of marketing campaigns–reaching 84,768 views on website (upathsg.com), and 1076+ followers on Instagram (@upathsg), and grew team from 5 to 20 members • Implemented Trello to achieve near 100% task completion & alignment in bi-weekly sprints across 4 teams • Analyzed user data (e.g. conversion, churn rate) to drive website growth
- GOLDMAN SACHSJOB
- Pathways into Investment B…0M
Pathways into Investment Banking
Goldman Sachs
- MINISTRY OF HEALTH (SINGAPORE)JOB
- Data Science Intern2M
Data Science Intern
Ministry of Health (Singapore)
• Developed 5-year demand and supply projections for aging care services, implementing a new forecasting model for $70M healthcare budget with >15% improvement in projection accuracy • Proposed new policy assessment framework for planning of future service facilities to Director (Aged Care Services), resulting in 21% projected savings in construction costs and revised regional supply thresholds in policy paper
- GLINTSJOB
- Product & BizOps Intern3M
Product & BizOps Intern
Glints
Ranked #4 on LinkedIn Top 10 Startups in Singapore 2020, Glints has raised the largest investment round (US$22.5 Million) into a career platform in Southeast Asia to date. • Main PIC for Product Launch in Vietnam: managed & prioritised product feedback between recruiters (users) and product & data teams via Asana, and improved product training processes based on feedback • Worked with UX designer to conduct user interviews for potential automation of recruiters’ workflow • Conducted 2 rounds of data analysis and synthesis into strategy decks, receiving commendation from Glints CEO (Oswald Yeo) and Country GMs – via extracting insights from ~200 Google form responses • Utilised SQL and Tabl…
- Job: upathsg — Founder · 2021-05 – 2024-07 · 3y 2mo — Website: upathsg.com • Kickstarted a project that compiled >80 anonymous, truthful and detailed written interviews on various university courses–accessible to all free of charge • Supported the strategising of marketing campaigns–reaching 84,768 views on website (upathsg.com), and 1076+ followers on Instagram (@upathsg), and grew team from 5 to 20 members • Implemented Trello to achieve near 100% task completion & alignment in bi-weekly sprints across 4 teams • Analyzed user data (e.g. conversion, churn rate) to drive website growth
- Job: Experian — Product Development · 2024-07 – 2024-09 · 2 mo — • Spearheaded development of 3 process optimization projects, including automated web scraper to extract key public information for credit score evaluation using Python, VBA, OpenAI API (>75% reduction in processing time) • Redesigned Global Risk Monitoring platform’s UX via mapping user journey & pain points and designing high-fidelity clickable mockups on Figma to minimize onboarding time by up to 2 hours • Crafted comprehensive go-to-market deck (including competitors analysis) and wrote >17 test cases in XML across critical user scenarios for Global Monitoring product launch, improving product knowledge across sales team by 40% - Wrote product requirements documentation and used Jira to…
- Job: Olive (YC W25) — GTM Engineering · 2025-07 – 2025-09 · 2 mo — • Built TypeScript-based custom demo generator (takes in any website URL via CLI) that conducts autonomous customer research, seeds sample Neon DB via Claude Code’s Agent SDK, and calls Olive’s API endpoints to generate 3 sample dashboards per prospect • Utilized Exa Websets and Apollo to generate 300+ leads across curated lists by industry and ICP • Led SF-wide “olive oil” GTM campaign with 50,000+ impressions
- Job: Exponent — Product & Engineering · 2025-03 – 2025-07 · 4 mo — • Shipped redesigned SEO-optimized landing page (/courses/<course>) for 140+ courses across Exponent and new /jobs/post page • Led end-to-end project to atuomate phrasing & tagging of 4,000+ user-submitted interview questions, implementing batch processing via OpenAI API, reducing manual effort by >5 hours per week and adding 1,006 tags • Curating and managing APMList.com newsletter (30k+ subscribers) and weekly PM listing updates, increasing site visits to Exponent by 266% within a month and maintaining an open rate of >20% • Designed and implemented communication workflow between contractors and product team in creating interview guides, courses, and Youtube videos, eliminating >60 hours…
- Job: Glints — Product & BizOps Intern · 2022-05 – 2022-08 · 3 mo — Ranked #4 on LinkedIn Top 10 Startups in Singapore 2020, Glints has raised the largest investment round (US$22.5 Million) into a career platform in Southeast Asia to date. • Main PIC for Product Launch in Vietnam: managed & prioritised product feedback between recruiters (users) and product & data teams via Asana, and improved product training processes based on feedback • Worked with UX designer to conduct user interviews for potential automation of recruiters’ workflow • Conducted 2 rounds of data analysis and synthesis into strategy decks, receiving commendation from Glints CEO (Oswald Yeo) and Country GMs – via extracting insights from ~200 Google form responses • Utilised SQL and Tabl…
- Job: Ministry of Health (Singapore) — Data Science Intern · 2023-06 – 2023-08 · 2 mo — • Developed 5-year demand and supply projections for aging care services, implementing a new forecasting model for $70M healthcare budget with >15% improvement in projection accuracy • Proposed new policy assessment framework for planning of future service facilities to Director (Aged Care Services), resulting in 21% projected savings in construction costs and revised regional supply thresholds in policy paper
- Job: Symbal — - · 2025-10 – 2026-02 · 4 mo
- Job: Goldman Sachs — Pathways into Investment Banking · 2024-07 – 2024-07 · 0 mo
- Job: Bloomberg LP — Bloomberg Academy (Data) · 2024-07 – 2024-08 · 1 mo — • Selected as 1 of 19 participants for Bloomberg's Data Academy Program 2024, an onsite program for high-potential STEM-related degree students including training on Bloomberg terminal, job shadowing sessions, philanthropic event etc
- Job: InstaLILY AI — GTM Engineer Intern · 2026-03 – present · 5 mo
- School: Columbia University — Computer Science and Economics
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