Akhil Malik

GTM Leader | Multi-Million $ Portfolio | Pre-& Post Sales | Customer Success | Services | Driving NRR, Expansion & AI-Powered Growth

Location n/a
Oracleex-Intelligratedex-Digital.ai

The best revenue moments don't happen because the product is better. They happen because someone walked in, told the right story, and made a complex problem feel

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That's what I do and what I build teams to I'm a GTM leader with 15+ years across pre-sales, post-sales, and partner ecosystems in enterprise SaaS. At Oracle, I run a person cross-functional org - SEs, implementation architects, post-sales specialists owning strategy across one of the company's largest CX portfolios at multi-million dollar ACV. Before that, I built a 30+ person global post-sales org from scratch at ai. Earlier, I stood up the SE function from zero at Ryft and scaled it to $20M+ in Builder by nature. Operator by discipline. Storyteller by I'm most energized by roles where I can own a function, shape what "great" looks like, and see a direct line between what I build and what the business Let's connect if you're building something ambitious.

Career Timeline

GTM Index

  1. ORACLEJOB
    1. Dir, CX Solutions & GTM St…
      6Y 7M
  2. DIGITAL.AIJOB
    1. Dir, Global Customer Succe…
      3Y 11M
  3. RYFTJOB
    1. Dir, Solution Eng
      2Y 11M
  4. INTELLIGRATEDJOB
    1. Solutions Eng, Enterprise…
      2Y 11M
  5. OPENTEXT ANALYTICSJOB
    1. Solutions Eng, Pre-Sales &…
      2Y 11M
  6. T-MOBILEJOB
    1. Mgr, Sales & Operations
      6Y 11M

Time in market 21Y 7MOpen 1Closed 5Stints 6

gtmindex.io/p/malikakhil

  1. Job: Oracle — Director, CX Solutions & GTM Strategy · 2020 – present
  2. Job: Intelligrated — Solutions Engineer, Enterprise Implementations · 2013 – 2015
  3. Job: Digital.ai — Director, Global Customer Success, Support & Services · 2017 – 2020
  4. Job: T-Mobile — Manager, Sales & Operations · 2005 – 2011
  5. Job: Ryft — Director, Solution Engineering · 2015 – 2017
  6. Job: OpenText Analytics — Solutions Engineer, Pre-Sales & Revenue Optimization · 2011 – 2013

Skills

SalesforceProcess ManagementCustomer SatisfactionStrategy ImplementationGlobal TeamsGlobal PerspectiveCustomer EngagementEnterprise SoftwareCloud ComputingBusiness IntelligenceBusiness AnalysisSolution SellingPre-salesRequirements AnalysisWritten CommunicationCustomer SuccessCommunicationSaaSCRMAccount Management

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