Jo Walker
Revenue Operations and Enablement | GTM Transformation | Sales Strategy & Leadership|
Builder. Fixer.
More
Operator. 15+ years making complex things simple and broken things better. Known for bringing clarity to complexity, genuine care for every person and problem, and building capability that outlasts my tenure.
GTM Index
- XEROJOB
- VP Global Revenue Enablement2Y 10M
VP Global Revenue Enablement
Xero
Responsible for both field sales enablement and partner enablement. Leading a team of 40 in 7 countries plus an outsourced team in the Philippines of 12. Reporting to the SVP of Sales Operations and Strategy. Driving revenue growth and sales excellence at Xero through strategic global enablement initiatives. Key areas of focus include sales enablement strategy, training and development, content management, sales technology optimisation, and performance analytics. This includes a long term program of work focussed on developing and implementing roll based capabilities globally, creating and codifying sales motions and embedding sales tools and process. I also lead our global migration as a…
- VP GTM Transformation (dua…1Y
VP GTM Transformation (dual role)
Xero
In a dual capacity alongside my VP Global Revenue Enablement role, I'm leading Xero's GTM Transformation program — redesigning how the business goes to market globally to drive greater efficiency, alignment and revenue impact. Reporting directly to the CRO. Leading cross-functional transformation workstreams across Sales, Marketing, Partner and Operations to standardise and improve Xero's GTM motion globally. Working directly with regional sales leaders and the SVP of Sales Operations to embed new processes, tooling and ways of working. Driving alignment between field sales, partner channels and enablement to ensure a consistent, high-quality buyer experience across all markets.
- Executive General Mgr (SVP…5M
Executive General Manager (SVP) Global Partner Sales (six month cover)
Xero
In my role as Executive General Manager partner sales at Xero, I led a team to support regional sales directors in reaching revenue targets and managed various GMs to enhance partner experience and drive business growth.
- GM/VP Global Sales Enablem…1Y 8M
GM/VP Global Sales Enablement
Xero
Led the transformation program for Xero sales with the regional sales leaders. Including building, implementing and embedding a new globally standardised sales process in 12 months. established globally consistent sales competencies and capabilities with performance frameworks for 450 sellers and leaders. Built a Sales Academy with a blended learning approach including always on e learning, in person masterclasses and trending topics to manage Xero’s 3K product updates per year Setup a performance coaching arm to deliver data driven recommended learning and create coaching moments throughout the sales cycle Directly managing and growing the newly formed Global Sales Enablement Team includin…
- GM/VP Global Partner Servi…8M
GM/VP Global Partner Services Operations and Strategy
Xero
- Enterprise Mgr - Global Cu…9M
Enterprise Manager - Global Customers
Xero
Responsible for managing Xero’s relationship with the top accounting firms globally. Including negotiating global commercial agreements with input from legal, finance and key internal stakeholders. Then working with the firm and across business functions internally to execute on those agreements. Including direct interaction with C level executives both internally and externally Programme manage strategic opportunities & priorities that will enable the business to Win/Foster close working relationships with regions to establish the framework & operating cadence for how Xero will work with Enterprise firms globally Designed, built and implemented processes & systems that enables Xero to sc…
- Partner Consulting Mgr1Y 7M
Partner Consulting Manager
Xero
Responsible for Consulting teams across NSW, QLD and Aukland, including remote management and coordination of staff. 12 direct reports over 3 distinct roles. Team management- From recruitment to onboarding and continued performance review, development and coaching Defined and rolled out strategies for growing the team from 6 to 25 Created the on boarding program for all new partner consultants. This has since been replicated by other teams across Xero and consulting teams in the US and Canada and the UK Successfully supported the TMs and sales teams to ensure activity and financial targets by coordinating resources and creating policies and systems to utilise PC's effectively. Built i…
- Senior Partner Consultant…8M
Senior Partner Consultant (Sales Engineer)
Xero
Responsible for leading accountants and bookkeepers through the journey to Xero and the cloud; Creation and management of implementation plans to transition to Xero partner tools for their practices (Xero Report Templates, Xero Tax, Xero Workpapers, Xero Practice Manager). Provided professional services work and change management for the implementation from start to finish of Xero Practice Manager for practices looking to gain efficiencies and better insights into their own business. This includes technical configuration of the product as well as education and best practice. Presented at Xero Roadshow 2018 and 2019, Xerocon Uniday 2018 as well as Xero refresh throughout the country to gro…
- Partner Consultant (Sales…10M
Partner Consultant (Sales Engineer)
Xero
- WORKFLOWMAX, A XERO PRODUCTJOB
- GM WorkflowMax1Y 3M
GM WorkflowMax
WorkflowMax, a Xero product
Loved by over 10,000 service businesses around the world, WorkflowMax by Xero, is a powerful end to end job management software for a wide range of industries - from business and IT consultants, to engineers, architects, creative agencies, building, construction and more! After Xero's decision to sell WFM I was responsible for sunsetting the product and migration of more than 10k users. also responsible for managing the relationship with the purchasers and ensuring our joint customers had a seamless experience.
- FUTRLIJOB
- Head of Customer Success11M
Head of Customer Success
FUTRLI
Responsible for creating new initiatives to penetrate the Australian Market including User Groups to create a community as well as workshops for FUTRLI users to discuss the product as well as strategy to scale internally and externally. Successfully pitched, won and implemented the largest revenue client FUTRLI has (top ten accounting practice) Responsible for managing churn rate and NPS for current clients. Also responsible for up-selling and cross-selling additional services through the existing channel. Reported directly to the CEO while managing the Account Management and Customer Success team in Australia and the UK. Drove change management and business development for adopting Cloud T…
- HOLLAND AMERICA GROUPJOB
- IMS Programme Mgr (Port Op…2Y 8M
IMS Programme Manager (Port Operations)
Holland America Group
Led the implementation of a financial and operational information management system to 4 of the leading cruise brands under Carnival Corp in 4 cities and 2 countries. This system managed transactions and budgets of more than $500 million USD with more than 2000 users. Created and managed executive relationships for process improvements and led the transition plan for global releases. Created user guides and held virtual and live global training. Created online guides and instruction manuals as well as short videos guides to create a seamless user experience. Wrote Business Requirement Documents, Mock ups and product suggestions as well as performed UAT for multiple releases per year. Respon…
- HOLLAND AMERICA LINEJOB
- Senior Financial Analyst1Y
Senior Financial Analyst
Holland America Line
Accounting and analysis of Port Operations for Holland America, Princess and Seabourn cruise lines. Responsible for month end accounting procedures. Including month end accruals, reconciliations, and variance explanations. Also responsible for non-financial reporting of vendor performance. Prepared the 2014 and 2015 port operations budget of more than $300M: responsible for analysis and rate calculation as well as transferring the budgeting process to an online system. Ad hoc reporting and special projects on an as-needed basis, including financial analysis and system data.
- RANDSTAD USAJOB
- Technical Recruiter11M
Technical Recruiter
Randstad USA
Responsible for meeting KPIs regarding placements, interviews and margins Source potential candidates on niche platforms, preform screening phone calls to analyze applicants Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions) Attend tech conferences and meetups to network with IT professionals
- Job: Xero — VP Global Revenue Enablement · 2023-12 – present · 2y 8mo — Responsible for both field sales enablement and partner enablement. Leading a team of 40 in 7 countries plus an outsourced team in the Philippines of 12. Reporting to the SVP of Sales Operations and Strategy. Driving revenue growth and sales excellence at Xero through strategic global enablement initiatives. Key areas of focus include sales enablement strategy, training and development, content management, sales technology optimisation, and performance analytics. This includes a long term program of work focussed on developing and implementing roll based capabilities globally, creating and codifying sales motions and embedding sales tools and process. I also lead our global migration as a…
- Job: Xero — VP GTM Transformation (dual role) · 2025-05 – 2026-05 · 1y — In a dual capacity alongside my VP Global Revenue Enablement role, I'm leading Xero's GTM Transformation program — redesigning how the business goes to market globally to drive greater efficiency, alignment and revenue impact. Reporting directly to the CRO. Leading cross-functional transformation workstreams across Sales, Marketing, Partner and Operations to standardise and improve Xero's GTM motion globally. Working directly with regional sales leaders and the SVP of Sales Operations to embed new processes, tooling and ways of working. Driving alignment between field sales, partner channels and enablement to ensure a consistent, high-quality buyer experience across all markets.
- Job: Xero — Executive General Manager (SVP) Global Partner Sales (six month cover) · 2023-07 – 2023-12 · 5 mo — In my role as Executive General Manager partner sales at Xero, I led a team to support regional sales directors in reaching revenue targets and managed various GMs to enhance partner experience and drive business growth.
- Job: Xero — GM/VP Global Sales Enablement · 2022-04 – 2023-12 · 1y 8mo — Led the transformation program for Xero sales with the regional sales leaders. Including building, implementing and embedding a new globally standardised sales process in 12 months. established globally consistent sales competencies and capabilities with performance frameworks for 450 sellers and leaders. Built a Sales Academy with a blended learning approach including always on e learning, in person masterclasses and trending topics to manage Xero’s 3K product updates per year Setup a performance coaching arm to deliver data driven recommended learning and create coaching moments throughout the sales cycle Directly managing and growing the newly formed Global Sales Enablement Team includin…
- Job: Xero — Enterprise Manager - Global Customers · 2020-11 – 2021-08 · 9 mo — Responsible for managing Xero’s relationship with the top accounting firms globally. Including negotiating global commercial agreements with input from legal, finance and key internal stakeholders. Then working with the firm and across business functions internally to execute on those agreements. Including direct interaction with C level executives both internally and externally Programme manage strategic opportunities & priorities that will enable the business to Win/Foster close working relationships with regions to establish the framework & operating cadence for how Xero will work with Enterprise firms globally Designed, built and implemented processes & systems that enables Xero to sc…
- Job: Xero — Partner Consulting Manager · 2019-04 – 2020-11 · 1y 7mo — Responsible for Consulting teams across NSW, QLD and Aukland, including remote management and coordination of staff. 12 direct reports over 3 distinct roles. Team management- From recruitment to onboarding and continued performance review, development and coaching Defined and rolled out strategies for growing the team from 6 to 25 Created the on boarding program for all new partner consultants. This has since been replicated by other teams across Xero and consulting teams in the US and Canada and the UK Successfully supported the TMs and sales teams to ensure activity and financial targets by coordinating resources and creating policies and systems to utilise PC's effectively. Built i…
- Job: Xero — Senior Partner Consultant (Sales Engineer) · 2018-08 – 2019-04 · 8 mo — Responsible for leading accountants and bookkeepers through the journey to Xero and the cloud; Creation and management of implementation plans to transition to Xero partner tools for their practices (Xero Report Templates, Xero Tax, Xero Workpapers, Xero Practice Manager). Provided professional services work and change management for the implementation from start to finish of Xero Practice Manager for practices looking to gain efficiencies and better insights into their own business. This includes technical configuration of the product as well as education and best practice. Presented at Xero Roadshow 2018 and 2019, Xerocon Uniday 2018 as well as Xero refresh throughout the country to gro…
- Job: Xero — Partner Consultant (Sales Engineer) · 2017-10 – 2018-08 · 10 mo
- Job: WorkflowMax, a Xero product — GM WorkflowMax · 2023-04 – 2024-07 · 1y 3mo — Loved by over 10,000 service businesses around the world, WorkflowMax by Xero, is a powerful end to end job management software for a wide range of industries - from business and IT consultants, to engineers, architects, creative agencies, building, construction and more! After Xero's decision to sell WFM I was responsible for sunsetting the product and migration of more than 10k users. also responsible for managing the relationship with the purchasers and ensuring our joint customers had a seamless experience.
- Job: FUTRLI — Head of Customer Success · 2016-11 – 2017-10 · 11 mo — Responsible for creating new initiatives to penetrate the Australian Market including User Groups to create a community as well as workshops for FUTRLI users to discuss the product as well as strategy to scale internally and externally. Successfully pitched, won and implemented the largest revenue client FUTRLI has (top ten accounting practice) Responsible for managing churn rate and NPS for current clients. Also responsible for up-selling and cross-selling additional services through the existing channel. Reported directly to the CEO while managing the Account Management and Customer Success team in Australia and the UK. Drove change management and business development for adopting Cloud T…
- Job: Holland America Group — IMS Programme Manager (Port Operations) · 2014-03 – 2016-11 · 2y 8mo — Led the implementation of a financial and operational information management system to 4 of the leading cruise brands under Carnival Corp in 4 cities and 2 countries. This system managed transactions and budgets of more than $500 million USD with more than 2000 users. Created and managed executive relationships for process improvements and led the transition plan for global releases. Created user guides and held virtual and live global training. Created online guides and instruction manuals as well as short videos guides to create a seamless user experience. Wrote Business Requirement Documents, Mock ups and product suggestions as well as performed UAT for multiple releases per year. Respon…
- Job: Holland America Line — Senior Financial Analyst · 2013-03 – 2014-03 · 1y — Accounting and analysis of Port Operations for Holland America, Princess and Seabourn cruise lines. Responsible for month end accounting procedures. Including month end accruals, reconciliations, and variance explanations. Also responsible for non-financial reporting of vendor performance. Prepared the 2014 and 2015 port operations budget of more than $300M: responsible for analysis and rate calculation as well as transferring the budgeting process to an online system. Ad hoc reporting and special projects on an as-needed basis, including financial analysis and system data.
- Job: Randstad USA — Technical Recruiter · 2012-05 – 2013-04 · 11 mo — Responsible for meeting KPIs regarding placements, interviews and margins Source potential candidates on niche platforms, preform screening phone calls to analyze applicants Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions) Attend tech conferences and meetups to network with IT professionals
- Job: Xero — GM/VP Global Partner Services Operations and Strategy · 2021-08 – 2022-04 · 8 mo
- School: New Mexico State University — Bachelor's of Accountancy, Accounting and Business/Management
Skills
Playbooks
All playbooks →No playbooks indexed for this profile yet.
More GTM Engineers
Browse all →- Adam HyltonHead of Talent
Junior
ex-Jobot
- Harry Rawles 🇬🇧GTM Engineer @ Instantly.ai
Instantly.aiex-Xero
- Erik P.I build the revenue engine that runs without you | Full-stack GTM for founder-led companies
RevCav
ex-Darwinian Ventures
- Rafael S.Enterprise GTM for AI dev tools | Helped GitHub, Cline ship to Fortune 500 eng teams
Strix
ex-Grant Thornton LLP
