Jason Willebeek-LeMair
Sr. Technical Enablement Programs Manager @ Abnormal Security
Experienced content creator in the networking and cyber security fields. Led cross-functional teams that included field engineers, product management, partners, and customers to develop technical training and sales and systems engineering enablement materials.
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Creatively developed solutions to deliver information to a global, mobile workforce. Developed tools and technical collateral using a variety of media types to help customers, partners, and internal sales associates understand both the technological and the business value of products, solutions, and services.
GTM Index
- ABNORMAL AIJOB
- Sr. GTM Technical Enableme…11M
Sr. GTM Technical Enablement Programs Manager
Abnormal AI
- GTM Technical Enablement P…10M
GTM Technical Enablement Programs Manager
Abnormal AI
- WIZJOB
- Learning Program Mgr11M
Learning Program Manager
Wiz
- SE Enablement Mgr11M
SE Enablement Manager
Wiz
- PALO ALTO NETWORKSJOB
- Reference Architect1Y 9M
Reference Architect
Palo Alto Networks
*Developed overview, design, deployment, and solution guides for the Secure Access Services Edge (SASE) product.* Worked with product management, product marketing, and consulting engineers to plan and create solution architectures. Collaborated with other reference architects to keep the architectures consistent and integrated. Tested architecture in a lab environment. Managed the production of vertical-specific versions of the reference architectures.
- Portfolio Consulting Eng6M
Portfolio Consulting Engineer
Palo Alto Networks
*Developed and revised security guides and overviews for the Palo Alto Networks portfolio.* Worked with reference architects, product management, product marketing, and consulting engineers to plan, create, and update portfolio overviews. Reviewed and revised draft reference architectures. Managed the production of vertical-specific versions of the reference architectures.
- FORESCOUT TECHNOLOGIESJOB
- Systems Eng - Enablement4Y 2M
Systems Engineer - Enablement
Forescout Technologies Inc.
*Developed the enablement program for the world-wide systems engineering organization.* Built a structured onboarding program, consisting of technical, sales, demo, proof of concept, and soft-skill training, for the Systems Engineers that reduced new Systems Engineer ramp up time from 1 year to 120 days. Conducted onboarding calls for SE new hires. Enabled ongoing Systems Engineer development by creating an ongoing technical learning program using videos, interactive modules, and hands-on labs. Consulted with marketing, product management, field engineering, partners, and customers to develop use-case-based technical content in written, video, and interactive formats. Managed the proces…
- AVAYAJOB
- Sales Eng - Program Mgr2Y 9M
Sales Engineer - Program Manager
Avaya
*Managed the sales enablement programs for the 1000+ members of the worldwide sales engineering (SE) organization.* Collaborated with engineering, marketing, and sales organizations to define, position, and prioritize technical content deliverables. Managed content development process for the Avaya Reference Designs program. Expanded breadth of sales engineer product coverage with the Avaya Sales Kits and SE Essentials programs. Defined and drove the SE worldwide video strategy. Enabled worldwide collaboration within the SE organization and with business units by developing and managing a centralized, collaborative web portal for the sales engineers. Developed an enterprise podcast s…
- CISCOJOB
- Solutions/Product Mgr2Y 1M
Solutions/Product Manager
Cisco
*Managed the development of sales and partner enablement material for the Cisco Smart Business Architecture program.* Planned and managed the development of pre-sales partner enablement material. This included technology sales kits, solution sales kits, and business overviews for the Cisco Smart Business Architecture (SBA) program. These kits were designed to transition partners from basic product and technology sales to solution and architecture sales. Managed vendor budget, contracts, and relationships for outsourced work. Designed and led the development of a cloud-based content development, management and workflow system. Designed and led the development of a product selection tool…
- Technical Writer1Y 7M
Technical Writer
Cisco
*Managed and created documentation for the Cisco Show and Share video portal, the Cisco Digital Media Encoders, and the Cisco - Enterprise Content Delivery System products.* Hired to rescue a 3-month overdue project. First deliverables were published within 30 days. Performed first article inspections on new hardware programs. Documented the technical writing group process and procedures.
- Documentation Mgr3Y 1M
Documentation Manager
Cisco
*Managed 4 documentation teams concurrently across 3 business units. The teams were located in the US and India.* Reduced documentation costs by $1 million annually for the Cisco ASA and PIX firewall product lines. Developed standard process for addressing documentation bugs, resulting in a lower mean time to resolution and fewer bugs in the backlog. Led effort to structure the existing documentation in the current tools in preparation for moving the documentation to XML (DITA). Planned and implemented usability and quality initiatives for the documentation sets. Piloted video and screencast documentation. Implemented a no-cost, peer-to-peer learning program for the technical writer c…
- Technical Writer7Y 7M
Technical Writer
Cisco
*Developed end user documentation for the Cisco ASA 5500 Series and PIX 500 Series firewall product lines.* Led team and participated in the development of end user documentation and online help for GUI network management products, including Cisco Secure Policy Manager, Monitoring Center for Security, and Management Center for IDS Sensors. Led the project to create a topic-based XML authoring system to enable reuse across the network management documentation set. Designed the XML system architecture, created the DTDs, and contributed to the XSLTs. Presented the system as a case study at the XML 2001 conference. Worked with customer support and support engineers to identify and address th…
- MOTOROLA MOBILITYJOB
- Technical Writer2Y 11M
Technical Writer
Motorola Mobility
*Managed documentation projects for the XR and the CPX8000 telecommunication system product lines.* Created hardware installation and reference manuals for telecommunication industry systems. Used Adept Editor and FrameMaker+SGML to create modular, reusable information in SGML. Represented the documentation group in the corporate customer satisfaction survey program. Led interdepartmental strategic planning effort among the Support, Training, and Technical Publications departments. Coordinated usability testing on the publication web site.
- MICROAGEJOB
- Technical Writer2Y 11M
Technical Writer
MicroAge
Won contracts for the company by preparing proposals in response to RFPs and RFIs. Streamlined the proposal process by creating a library of reusable proposal content. Developed system documentation for LANs and WANs, including network diagrams, configuration information, troubleshooting, and maintenance procedures. Developed MicroAge ASC internal process and procedure documents.
- BLOOD SYSTEMS,JOB
- Technical Writer2Y
Technical Writer
Blood Systems, Inc.
Wrote, edited, and distributed end-user documentation and online help for mainframe, WAN, LAN, and personal computer applications. Audited documentation for compliance with ISO and FDA GMP quality standards for computer documentation. Planned and managed team writing projects. Trained new documentation staff.
- Job: Abnormal AI — Sr. GTM Technical Enablement Programs Manager · 2025-11 – present · 9 mo
- Job: Abnormal AI — GTM Technical Enablement Programs Manager · 2025-01 – 2025-11 · 10 mo
- Job: Wiz — Learning Program Manager · 2024-02 – 2025-01 · 11 mo
- Job: Wiz — SE Enablement Manager · 2023-03 – 2024-02 · 11 mo
- Job: Palo Alto Networks — Reference Architect · 2021-05 – 2023-02 · 1y 9mo — *Developed overview, design, deployment, and solution guides for the Secure Access Services Edge (SASE) product.* Worked with product management, product marketing, and consulting engineers to plan and create solution architectures. Collaborated with other reference architects to keep the architectures consistent and integrated. Tested architecture in a lab environment. Managed the production of vertical-specific versions of the reference architectures.
- Job: Palo Alto Networks — Portfolio Consulting Engineer · 2020-11 – 2021-05 · 6 mo — *Developed and revised security guides and overviews for the Palo Alto Networks portfolio.* Worked with reference architects, product management, product marketing, and consulting engineers to plan, create, and update portfolio overviews. Reviewed and revised draft reference architectures. Managed the production of vertical-specific versions of the reference architectures.
- Job: Forescout Technologies Inc. — Systems Engineer - Enablement · 2016-09 – 2020-11 · 4y 2mo — *Developed the enablement program for the world-wide systems engineering organization.* Built a structured onboarding program, consisting of technical, sales, demo, proof of concept, and soft-skill training, for the Systems Engineers that reduced new Systems Engineer ramp up time from 1 year to 120 days. Conducted onboarding calls for SE new hires. Enabled ongoing Systems Engineer development by creating an ongoing technical learning program using videos, interactive modules, and hands-on labs. Consulted with marketing, product management, field engineering, partners, and customers to develop use-case-based technical content in written, video, and interactive formats. Managed the proces…
- Job: Avaya — Sales Engineer - Program Manager · 2014-01 – 2016-10 · 2y 9mo — *Managed the sales enablement programs for the 1000+ members of the worldwide sales engineering (SE) organization.* Collaborated with engineering, marketing, and sales organizations to define, position, and prioritize technical content deliverables. Managed content development process for the Avaya Reference Designs program. Expanded breadth of sales engineer product coverage with the Avaya Sales Kits and SE Essentials programs. Defined and drove the SE worldwide video strategy. Enabled worldwide collaboration within the SE organization and with business units by developing and managing a centralized, collaborative web portal for the sales engineers. Developed an enterprise podcast s…
- Job: Cisco — Solutions/Product Manager · 2011-11 – 2013-12 · 2y 1mo — *Managed the development of sales and partner enablement material for the Cisco Smart Business Architecture program.* Planned and managed the development of pre-sales partner enablement material. This included technology sales kits, solution sales kits, and business overviews for the Cisco Smart Business Architecture (SBA) program. These kits were designed to transition partners from basic product and technology sales to solution and architecture sales. Managed vendor budget, contracts, and relationships for outsourced work. Designed and led the development of a cloud-based content development, management and workflow system. Designed and led the development of a product selection tool…
- Job: Cisco — Technical Writer · 2010-04 – 2011-11 · 1y 7mo — *Managed and created documentation for the Cisco Show and Share video portal, the Cisco Digital Media Encoders, and the Cisco - Enterprise Content Delivery System products.* Hired to rescue a 3-month overdue project. First deliverables were published within 30 days. Performed first article inspections on new hardware programs. Documented the technical writing group process and procedures.
- Job: Cisco — Documentation Manager · 2007-03 – 2010-04 · 3y 1mo — *Managed 4 documentation teams concurrently across 3 business units. The teams were located in the US and India.* Reduced documentation costs by $1 million annually for the Cisco ASA and PIX firewall product lines. Developed standard process for addressing documentation bugs, resulting in a lower mean time to resolution and fewer bugs in the backlog. Led effort to structure the existing documentation in the current tools in preparation for moving the documentation to XML (DITA). Planned and implemented usability and quality initiatives for the documentation sets. Piloted video and screencast documentation. Implemented a no-cost, peer-to-peer learning program for the technical writer c…
- Job: Cisco — Technical Writer · 1999-08 – 2007-03 · 7y 7mo — *Developed end user documentation for the Cisco ASA 5500 Series and PIX 500 Series firewall product lines.* Led team and participated in the development of end user documentation and online help for GUI network management products, including Cisco Secure Policy Manager, Monitoring Center for Security, and Management Center for IDS Sensors. Led the project to create a topic-based XML authoring system to enable reuse across the network management documentation set. Designed the XML system architecture, created the DTDs, and contributed to the XSLTs. Presented the system as a case study at the XML 2001 conference. Worked with customer support and support engineers to identify and address th…
- Job: Motorola Mobility — Technical Writer · 1997 – 1999 · 2y — *Managed documentation projects for the XR and the CPX8000 telecommunication system product lines.* Created hardware installation and reference manuals for telecommunication industry systems. Used Adept Editor and FrameMaker+SGML to create modular, reusable information in SGML. Represented the documentation group in the corporate customer satisfaction survey program. Led interdepartmental strategic planning effort among the Support, Training, and Technical Publications departments. Coordinated usability testing on the publication web site.
- Job: MicroAge — Technical Writer · 1995 – 1997 · 2y — Won contracts for the company by preparing proposals in response to RFPs and RFIs. Streamlined the proposal process by creating a library of reusable proposal content. Developed system documentation for LANs and WANs, including network diagrams, configuration information, troubleshooting, and maintenance procedures. Developed MicroAge ASC internal process and procedure documents.
- Job: Blood Systems, Inc. — Technical Writer · 1993-06 – 1995-06 · 2y — Wrote, edited, and distributed end-user documentation and online help for mainframe, WAN, LAN, and personal computer applications. Audited documentation for compliance with ISO and FDA GMP quality standards for computer documentation. Planned and managed team writing projects. Trained new documentation staff.
- School: Northern Arizona University — B.A., Spanish
- School: Centro Bilingue — Language Certificate, Spanish
- School: Texas Tech University — Technical Communication
Skills
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