Brad Hebert
GTM Lead @ Persona | Post-Sales & Customer Success | Identity Infra + Trust & Safety for Fintech/Marketplace
ex-MedalliaStrong track record of scaling GTM teams. 6x headcount growth, 10x ARR expansion turning early-stage deals into anchor accounts, and a track record of cross-functional execution between sales, engineering, and product.
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At Persona, I lead our New York GTM team, working with Trust & Safety, Product, and Compliance leaders at gig economy superapps, peer-to-peer platforms, and online seller marketplaces to land, expand, and build fraud-prevention infrastructure for the threat environment that exists right now. GenAI industrialized fraud. Deepfakes scaled abuse. Most identity stacks were built for a different era. 🗽 We're hiring in NYC: com/careers
GTM Index
- PERSONAJOB
- GTM Team Lead11M
GTM Team Lead
Persona
- Mgr, Customer Success1Y 5M
Manager, Customer Success
Persona
- Senior Engagement Mgr1Y
Senior Engagement Manager
Persona
- Enterprise Customer Succes…10M
Enterprise Customer Success Manager
Persona
- SAYARIJOB
- Customer Success Mgr10M
Customer Success Manager
Sayari
- MEDALLIAJOB
- Mgr, Professional Services1Y
Manager, Professional Services
Medallia
- Senior Analyst, Profession…7M
Senior Analyst, Professional Services
Medallia
- Analyst, Professional Serv…1Y 1M
Analyst, Professional Services
Medallia
- Job: Persona — GTM Team Lead · 2025-09 – present
- Job: Medallia — Senior Analyst, Professional Services · 2017-10 – 2018-05
- Job: Persona — Senior Engagement Manager · 2023-04 – 2024-04
- Job: Persona — Enterprise Customer Success Manager · 2022-06 – 2023-04
- Job: Sayari — Customer Success Manager · 2021-08 – 2022-06
- Job: Medallia — Manager, Professional Services · 2018-06 – 2019-06
- Job: Persona — Manager, Customer Success · 2024-04 – 2025-09
- Job: Medallia — Analyst, Professional Services · 2016-08 – 2017-09
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