Gillian Talley

Strategic Learning Experience Designer for Sales & Customer Care Teams

nCinoex-Rocketex-UNC Charlotte

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I'm a learning experience designer who bridges the gap between business goals and engaging learning experiences. My approach has consistently delivered results—from helping sales teams exceed targets for the first time to improving objection handling by 8% in weeks.

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I've revitalized onboarding programs that boosted retention and created leadership development initiatives that transformed communication across organizations. I thrive on helping people do their best work, and that means working alongside them to immerse myself in their day-to-day experience and understand their skills, barriers, and needs. Whether designing e-learning modules, facilitating virtual sessions, or creating blended solutions, I ensure training translates to on-the-job performance. Specialties: Instructional design, performance improvement, sales enablement, leadership development, learning technology implementation, training analytics, training facilitation