David Thomas

Growth Enablement Professional

1touch.ioex-Turnitinex-Customer Lobby

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I’m a relationship-driven revenue professional with a uniquely diverse background spanning customer service, customer success, account management, account executive sales, and enterprise business development.

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Across each role, one theme has remained constant: I help people and organizations solve problems through clear communication, genuine connection, and a consultative approach. My experience includes supporting customers and driving growth in industries such as SaaS, sports, IT software, education, reviews/retention, food & beverage, and even working independently as a Notary signing agent. This range allows me to understand the customer journey from first touch through renewal—and to bring a full-funnel perspective to every interaction. I’m passionate about: Turning complex challenges into simple, actionable solutions Building trust quickly and authentically Creating positive customer experiences that drive long-term value Helping teams grow pipeline, strengthen relationships, and retain customers Outside of work, I’m actively involved in my two sons’ youth baseball leagues, enjoy following University of California football, and spend my free time reading history, gardening, and taking adventure trips with my wife and boys. If you’d like to connect or share what drives you, I’d love to hear from you.