Christina Adderley

I use Customer Success to build businesses that outgrow their founders. | ForbesBlk & Entreprenista Member

Greater Moncton Metropolitan Area6.2k followers

Networks8ex-Bill's Junk Removal

ex-Stamped

Growing founder-led businesses often reach a point where things stop feeling clear. The strategy makes sense on paper.
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The team is working hard. But, something still feels misaligned. That’s where I come in. I help growing businesses uncover what’s actually blocking their growth and bring clarity to the strategy and decisions that move the business forward. My work sits at the intersection of: • strategy • operations • customer success Because growth problems rarely live in just one department. Across founder-led businesses, SaaS companies, and growth teams, I’ve helped organizations: • uncover hidden revenue loss • realign teams around customer outcomes • fix growth strategies that looked good but didn’t work in practice • redesign operational structures that were slowing companies down My role is often the same: Step in when things feel unclear and help leaders see what’s really happening in the business. I’m not here to run marketing campaigns or execute tasks. I’m here to help founders see what’s misaligned and make the strategic decisions that move their business forward. If you’re building a founder-led company and things feel more complex than they should, let’s talk.

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GTM Index

NETWORKS8JOB
1. Head of GTM and Customer S…
  4M
SUCCESS SCALE AGENCYJOB
1. Founder & Lead Strategist
  1Y 9M
LINDA MENDIBLEJOB
1. Community Success
  7M
THE MALL COMMUNICATIONJOB
1. Strategic Advisor & Growth…
  1Y 3M
360 COMMUNICATIONJOB
1. Strategic Advisor & Growth…
  1Y 3M
ENTREPRENISTAJOB
1. Member
  10M
SUCCESS IN BLACKJOB
1. Founding Member
  3Y 4M
2. Chief of Staff (Fractional…
  8M
TING INTERNETJOB
1. Head of Commercial Onboard…
  1Y 11M
STAMPEDJOB
1. Head of Customer Success &…
  1Y 1M
BILL'S JUNK REMOVALJOB
1. Dir of Operations
  1Y 10M

Job: Bill's Junk Removal — Director of Operations · 2020-01 – 2021-11 — Responsible for designing organizational structure as well as sales and marketing campaigns for both B2B and B2C clients in our family-run business. Also responsible for assisting with customer service and running of the sales and marketing campaigns.
Job: Stamped — Head of Customer Success & Onboarding · 2021-11 – 2022-12 — Empowering the Customer Success team at Stamped through strategy, process, and coaching. Our team drives engagement, retention and growth of medium and large eCommerce enterprises. The team's interactions with our merchants also drive internal change and product improvements.
Job: Ting Internet — Head of Commercial Onboarding · 2022-12 – 2024-11
Job: Networks8 — Head of GTM and Customer Success (Fractional) · 2026-04 – present — Leading go-to-market strategy, brand positioning, and customer success for Networks8, a construction and operations management as a service company serving fiber operators navigating multi-market expansion, BEAD-funded timelines, and vendor coordination complexity at scale.
Job: Success Scale Agency — Founder & Lead Strategist · 2024-11 – present — Founder & Strategy Consultant At Success Scale Agency, I work with service-based and SaaS businesses to fix operations, uncover hidden revenue leaks, and design strategies that make growth sustainable. My focus is on tying customer success into overall business strategy, because retention, expansion, and advocacy are core growth levers. For clients, I: • Streamline operations and eliminate inefficiencies • Strengthen retention and reduce churn • Map customer journeys and uncover missed opportunities • Build playbooks and systems that support scale without burnout For the agency, I: • Oversee daily operations and project delivery • Develop and refine scalable offers and services • B…
Job: Success in Black — Chief of Staff (Fractional - Contract) · 2025-01 – 2025-09
Job: Success in Black — Founding Member · 2022-09 – 2026-01 — We elevate Black professionals in Customer Success by providing powerful resources to help them advance their careers.
Job: Linda Mendible — Community Success · 2026-01 – present
Job: The Mall Communication — Strategic Advisor & Growth Partner · 2025-05 – present — Partnering on branding, marketing strategy, and integrated communications for diverse clients. Driving growth initiatives that align with the agency’s mission and client objectives.
Job: 360 Communication — Strategic Advisor & Growth Partner · 2025-05 – present — Partnering on branding, marketing strategy, and integrated communications for diverse clients. Driving growth initiatives that align with the agency’s mission and client objectives.
Job: Entreprenista — Member · 2025-10 – present — I am a proud member of The Entreprenista League, a private community created to help founders make meaningful connections that lead to real business results. Join me and other ambitious Entreprenistas and join our community here: https://refer.entreprenista.com/7v6kelgn5pj9
School: Crandall University — Master's degree, Organizational Management
School: Udacity — Digital Marketing Nanodegree, Marketing
School: St. Thomas University (CA) — Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

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MakeGo-to-Market StrategyBusiness OperationsBusiness CoachingCreative DirectionBusiness AnalysisOperations ManagementTraining DeliveryFinancial ServicesFinancial AdvisingCompetitive LandscapeStrategic BusinessExecutive TeamCreative Problem SolvingOrganizational DevelopmentOrganizational StructureFinancial PlanningCustomer Relationship Management (CRM)Business StrategyCoachingData Analysis

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Christina Adderley

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