Bruna Barbosa Brasil

About

Twelve years into a career in B2B and tech, and I still work the same way I did at the start: I say yes to the messy problems first, and figure out how to solve them after.I started in sales development, learning the unglamorous side of go-to-market: finding the right companies, getting in front of the right people, and figuring out why a number doesn't add up. Then I spent years in Customer Success, close enough to customers to see exactly where things break after the deal is signed. At some point I stopped just running processes and started building them.Today I work as a GTM Engineer. I own the top of the funnel and the systems that feed it: how leads get found, qualified and routed, how the data stays clean, and how a small team grows without hiring for every new task. When something needs automating, I don't wait for an engineer. I taught myself the tools, the APIs, a bit of Python and AI, and I build it myself.I get a bit obsessed with not doing things twice. If a task is going to keep coming back, I'd rather spend a day building something that handles it for good. I'm also the person who can't just take a number at face value, I'll go dig into where it came from first. And I like being in the middle, between sales, marketing and customer success, where most of the "we should automate this" ideas come up and then never happen. I'm usually the one who makes them happen.

Company history

1. 
   ZenklubSenior Customer Success Specialist2021-08 – 2023-02 · 1y 6mo
2. 
   Runrun.itCustomer Success Specialist2018-02 – 2020-01 · 1y 11mo
3. 
   KingpinGrowth Ops | GTM Engineer2024-12 – present · 1y 8mo
4. 
   ReveloPartner Success Specialist2020-12 – 2021-07 · 7 mo
5. 
   Runrun.itCustumer Success Analyst - Mid Market2017-07 – 2018-02 · 7 mo
6. 
   KingpinSenior Customer Success Specialist2023-09 – 2024-12 · 1y 3mo
7. 
   ReveloNew Business | Founding Team Revelo Prime2020-04 – 2020-12 · 8 mo
8. 
   ReveloCustomer Success Account Manager | Enterprise2020-01 – 2020-04 · 3 mo
9. 
   Algar TelecomBusiness Development2014-06 – 2015-05 · 11 mo
10. 
    SprinklrBusiness Development Representative2015-05 – 2017-07 · 2y 2mo

Skills

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