Rin Russell
APAC GTM and NRM Systems Leader at Haleon
• 15 years experience in Information Technology in FMCG, Biotechnology, Banking and IT Consulting industry.
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• Extensive experience in regional IT management, senior stakeholder engagement, service delivery, project management, operations and support management across Asia Pacific in matrix organizations for multi-national companies. • Pre-sales and Sales experience in cloud technology delivery, computer software and hospitality.
GTM Index
- HALEONJOB
- APAC NRM and GTM Systems a…4Y
APAC NRM and GTM Systems and Productivity Lead
Haleon
- GSKJOB
- Global Commercial Excellen…2Y 6M
Global Commercial Excellence Business Process Expert
GSK
- Regional Program Mgr - Afr…3Y 7M
Regional Program Manager - Africa Middle East Asia region
GSK
- Responsible for leading regional sales IT capability program in the AMA region including regional deployment of NewsPage systems. - Responsible for setting up an SFA enabled predictive analytics capability program across the AMA region to identify sales assortment and distribution gaps to drive 2 to 6% incremental sales per annum. - Part of the Regional Commercial Excellence team in the Sales and IT Systems area.
- BBJOB
- Dir of Sales and Mktg9M
Director of Sales and Marketing
BB
• Successfully implemented IT infrastructure and systems for new luxury real estate development - pre opening. • Oversee daily IT operation post opening. • Plan and execute sales and marketing activities for BB brand utilizing and managing all social media platforms for the brand including implementing connect2social for wifi analytics. • Work closely with public relations partner to build brand awareness outside of Phuket targeting main markets of Bangkok, Singapore, Hong Kong and Tokyo. • Oversee creative direction with creative consultants and social media partners for the brand.
- VMWAREJOB
- Engagement Mgr ASEAN region11M
Engagement Manager ASEAN region
VMware Inc.
• Oversee the delivery of all projects portfolio to implement VMware Cloud product line to external customers across ASEAN in multiple industries, escalating risk to timelines to regional leads. • Provide regular weekly progress update to regional management on active portfolio across the region highlighting risk to timelines and resources, impacting positively or negatively forecasted quarterly sales target and an action plan for the change requests. • Manage third party vendors tasked with implementing projects in our portfolio on VMware’s behalf – negotiating terms, rates, fulfillment of deliverables to the customer’s satisfaction with a sighted milestone form signed off by the customer,…
- MONSANTO COMPANYJOB
- Commercial IT Lead Pakista…2Y 6M
Commercial IT Lead Pakistan Australia New Zealand South-East Asia region
Monsanto Company
• Member of PANSEA Group Leadership Board and Asia representative in Global IT for Asia Commercial and Asia Vegetables business unit • Subject matter expert between Global IT and Regional and Country Commercial and Vegetables business units to bridge the gap between business needs and IT solution options, identify opportunities and communicate global technology activities and initiatives that can deliver to the business expectations relevant to the region by exploiting existing technology. • Participate in Global bi-annual forums in St Louis HQ to provide update on current projects statuses, risks and issues in the region as well as stay abreast of new global initiatives with a monthly tele…
- CADBURYJOB
- IT Service Delivery & Proj…4Y 3M
IT Service Delivery & Project Manager South-East Asia region
Cadbury plc.
• Responsible for project management, stakeholder and relationship management, and roadmap planning, budgetary planning and day-to-day operation of 6 market units across SEA on an operational budget and CAPEX budget of USD9 million with a team of 13 staff. • Responsible for a 3 year long-range IT strategy in line with Regional IT with an annual business approved roadmap. This roadmap forms the basis of all projects I am responsible to implement throughout the year on a timeline defined by the business units. • Consolidate and oversee all SEA projects most notably: - Delivery of SAP ERP projects in Malaysia and Philippines (FICO, SD, MM, PP, WM, QM) within timeframe and under budget. - Deli…
- IT Business Analyst1Y 8M
IT Business Analyst
Cadbury plc.
• Planned, designed and managed transition to support activities on an Infrastructure Separation project of newly acquired candy and gum business, Adams from Pfizer by:- - Setting up a new bi-lingual IT department, including the hiring and training of 4 new employees. - Setup of Japan IT policies and standard operating procedures. - AWARDED number 1 ranking in SLA achievements across Asia Pacific within 3 months of operation. • Gathered and translated user requirements to design for the tracking of customer sales contracts expiry to improve sales performance for the National Sales team. • Designed and implemented IT user provisioning service management tool for the IT Department, which was…
- Customer Service Team Lead2Y 4M
Customer Service Team Lead
Cadbury plc.
• Managed a team of 20 Operations Analysts supporting countries across Asia Pacific in a 24x6 Service Centre, performing Service Desk and Data Centre Operations duties. • Responsible for the quality of delivery for all infrastructure operational services and customer facing service incidents and requests for the Asia Pacific head office achieving customer service satisfaction of over 90%. • Responsible for continuous service improvement identification through data mining from incident reports. • Managed all service 1 category incident and problem escalation and resolution management interfacing between IT and business management
- ING BARINGSJOB
- Assistant Mgr IT1Y 10M
Assistant Manager IT
ING Barings
• Led teams of Service Desk, Desktop and VIP support staff for day-to-day client service operations for the bank and its subsidiaries. • Main Trade Floor support for the Equity Market and Futures and Option Market floors.
- Job: BB — Director of Sales and Marketing · 2015-02 – 2015-11 — • Successfully implemented IT infrastructure and systems for new luxury real estate development - pre opening. • Oversee daily IT operation post opening. • Plan and execute sales and marketing activities for BB brand utilizing and managing all social media platforms for the brand including implementing connect2social for wifi analytics. • Work closely with public relations partner to build brand awareness outside of Phuket targeting main markets of Bangkok, Singapore, Hong Kong and Tokyo. • Oversee creative direction with creative consultants and social media partners for the brand.
- Job: ING Barings — Assistant Manager IT · 1999-08 – 2001-06 — • Led teams of Service Desk, Desktop and VIP support staff for day-to-day client service operations for the bank and its subsidiaries. • Main Trade Floor support for the Equity Market and Futures and Option Market floors.
- Job: GSK — Global Commercial Excellence Business Process Expert · 2020-01 – 2022-07
- Job: VMware Inc. — Engagement Manager ASEAN region · 2012-10 – 2013-09 — • Oversee the delivery of all projects portfolio to implement VMware Cloud product line to external customers across ASEAN in multiple industries, escalating risk to timelines to regional leads. • Provide regular weekly progress update to regional management on active portfolio across the region highlighting risk to timelines and resources, impacting positively or negatively forecasted quarterly sales target and an action plan for the change requests. • Manage third party vendors tasked with implementing projects in our portfolio on VMware’s behalf – negotiating terms, rates, fulfillment of deliverables to the customer’s satisfaction with a sighted milestone form signed off by the customer,…
- Job: Monsanto Company — Commercial IT Lead Pakistan Australia New Zealand South-East Asia region · 2010-02 – 2012-08 — • Member of PANSEA Group Leadership Board and Asia representative in Global IT for Asia Commercial and Asia Vegetables business unit • Subject matter expert between Global IT and Regional and Country Commercial and Vegetables business units to bridge the gap between business needs and IT solution options, identify opportunities and communicate global technology activities and initiatives that can deliver to the business expectations relevant to the region by exploiting existing technology. • Participate in Global bi-annual forums in St Louis HQ to provide update on current projects statuses, risks and issues in the region as well as stay abreast of new global initiatives with a monthly tele…
- Job: GSK — Regional Program Manager - Africa Middle East Asia region · 2017-05 – 2020-12 — - Responsible for leading regional sales IT capability program in the AMA region including regional deployment of NewsPage systems. - Responsible for setting up an SFA enabled predictive analytics capability program across the AMA region to identify sales assortment and distribution gaps to drive 2 to 6% incremental sales per annum. - Part of the Regional Commercial Excellence team in the Sales and IT Systems area.
- Job: Cadbury plc. — Customer Service Team Lead · 2001-08 – 2003-12 — • Managed a team of 20 Operations Analysts supporting countries across Asia Pacific in a 24x6 Service Centre, performing Service Desk and Data Centre Operations duties. • Responsible for the quality of delivery for all infrastructure operational services and customer facing service incidents and requests for the Asia Pacific head office achieving customer service satisfaction of over 90%. • Responsible for continuous service improvement identification through data mining from incident reports. • Managed all service 1 category incident and problem escalation and resolution management interfacing between IT and business management
- Job: Cadbury plc. — IT Business Analyst · 2004-01 – 2005-09 — • Planned, designed and managed transition to support activities on an Infrastructure Separation project of newly acquired candy and gum business, Adams from Pfizer by:- - Setting up a new bi-lingual IT department, including the hiring and training of 4 new employees. - Setup of Japan IT policies and standard operating procedures. - AWARDED number 1 ranking in SLA achievements across Asia Pacific within 3 months of operation. • Gathered and translated user requirements to design for the tracking of customer sales contracts expiry to improve sales performance for the National Sales team. • Designed and implemented IT user provisioning service management tool for the IT Department, which was…
- Job: Haleon — APAC NRM and GTM Systems and Productivity Lead · 2022-08 – present
- Job: Cadbury plc. — IT Service Delivery & Project Manager South-East Asia region · 2005-09 – 2009-12 — • Responsible for project management, stakeholder and relationship management, and roadmap planning, budgetary planning and day-to-day operation of 6 market units across SEA on an operational budget and CAPEX budget of USD9 million with a team of 13 staff. • Responsible for a 3 year long-range IT strategy in line with Regional IT with an annual business approved roadmap. This roadmap forms the basis of all projects I am responsible to implement throughout the year on a timeline defined by the business units. • Consolidate and oversee all SEA projects most notably: - Delivery of SAP ERP projects in Malaysia and Philippines (FICO, SD, MM, PP, WM, QM) within timeframe and under budget. - Deli…
- School: University of Wales — Bachelor’s Degree, Business Computing and Information Technology
- School: Singapore University of Social Sciences (SUSS) — Bachelor of Science, Business Analytics
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