Michael Graham

Systems Engineer at ConstructConnect

Cincinnati, Ohio, United Statesgtme · universe-v1
ConstructConnectex-Restoration Hardwareex-altafiber

About

I'm a GTM Systems Administrator at ConstructConnect with 4 years of Salesforce experience spanning administration, development, and go-to-market systems.I hold the Salesforce Certified Administrator credential and have been actively building expertise in AI tools and platforms — including agentic workflows and emerging integration protocols. As AI continues to reshape CRM and GTM systems, I'm focused on applying those capabilities practically within the platforms I manage.Beyond Salesforce, I bring hands-on experience with SQL, Python, PowerShell, and Tableau, along with a background in business analysis and CPQ. My time at Fifth Third Bank grounded me in systems thinking and operating within high-accountability technical environments.I'm always happy to connect with others working at the intersection of technology and business operations.

Company history

  1. Restoration HardwareGallery Curator2015-10 – 2019-04 · 3y 6mo
  2. altafiberBusiness Analyst / Salesforce Admin2023-10 – 2025-07 · 1y 9mo
  3. Apex Systems; formerly known as Lab SupportTechincal Contractor2019-04 – 2019-10 · 6 mo
  4. ConstructConnectGTM Systems Engineer2025-07 – present · 1y 1mo
  5. Fifth Third BankMainframe Production Control2019-10 – 2023-10 · 4y
  6. Gap Inc.Visual Merchandising Manager2011-06 – 2015-10 · 4y 4mo

Skills

SalesforcesqlDevOpsAI AgentssubagentHooksClaude SkillsAI FluencyAnthropic ClaudeZuoraJiraConfluenceSalesforce AISalesforce EinsteinSalesforce.com DevelopmentRequirements GatheringSalesforce CPQSalesforce LightningpythonGitHubGitlabArtificial Intelligence (AI)Model Context Protocol (MCP)

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