Michael Rodriguez

GTM Engineer | Revenue Operations, Sales Workflows & Customer-Facing Tools | Founder, Cynosure LLC | Built Spanvero & Power Preflight | Bilingual

Location n/a
Cynosure LLCex-CarMaxex-Holman

I build the systems between a product and the people who need it: customer-facing tools, sales workflows, technical content, and the operational handoffs that move someone from a question to a clear At Cynosure LLC, I took Spanvero and Power Preflight from idea to live product.

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I owned the research, positioning, product design, content, testing, verification, and launch. Spanvero helps people compare technical options and costs. Power Preflight helps homeowners estimate backup-power sizing and runtime before they Before founding Cynosure, I spent more than a decade in high-volume customer operations across automotive service and aviation. I managed revenue, repair orders, CRM follow-up, warranty workflows, and cross-functional coordination while translating technical information for customers in plain That mix is why I am focused on go-to-market engineering. I like finding the friction between marketing, sales, product, and customer operations, then building a clearer workflow or tool to remove it. I bring hands-on web building, revenue and customer-operations experience, and bilingual English/Spanish communication.

Career TimelineNOW → PAST

GTM Index

  1. CYNOSUREJOB
    1. Founder & GTM Eng
      1M
  2. MIAMI LAKES AUTOMALL - CHEVROLET KIA DODGE CHRYSLER JEEP RAM MITSUBISHIJOB
    1. Assistant Service Mgr
      1Y 11M
  3. HOLMANJOB
    1. Service Advisor
      11M
  4. CARMAXJOB
    1. Service Advisor
      7Y 11M
  5. MIAMI INTERNATIONAL AIRPORTJOB
    1. Passenger Service Agent
      2Y 11M

Time in market 13Y 7MOpen 4Closed 4Stints 8

gtmindex.io/p/michael-rodriguez-miami

  1. Job: CarMax — Service Advisor / Inventory Associate · 2016 – 2023 · 7y
  2. Job: Holman — Service Advisor · 2024 – 2024 · 0 mo
  3. Job: Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi — Assistant Service Manager / Service Advisor (GM Brands) · 2025 – 2026 · 1y
  4. Job: Cynosure LLC — Founder & GTM Engineer · 2026-07 – present · 1 mo
  5. Job: Miami International Airport — Passenger Service Agent / Ground Security Coordinator / Gate Agent · 2013 – 2015 · 2y
  6. Job: Mike Ollefs — Founder & GTM Engineer · unknown – present
  7. Job: Go To Market Engineering — Founder & GTM Engineer · unknown – present
  8. Job: No-company. (Self-employed.) — Founder & GTM Engineer · unknown – present

Skills

Go-to-Market StrategySales OperationsProduct MarketingWeb DevelopmentLogistics ManagementTechnical CommunicationSales Pipeline ManagementCustomer RetentionClient RelationsCustomer Service OperationsAI FluencyPrompt EngineeringMicrosoft OfficeProblem SolvingCustomer Relationship Management (CRM)Cross-functional Team Leadership

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