Luis Yao

Director of Operator GTM & Solutions, Europe

OPPOex-Huawei Technologies

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Professional Experience 2016-2018 Huawei Technologies Spain Madrid, Spain Chief Technical Manager for CBG (Consumer Business Group) · Country chief technical solution manager, team leader of a team of six engineers.

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· Responsible for product customization and delivery of shipment worth more than 500 Million USB dollar per year. Project planning and management for each new device first launching. (Software, hardware, Certificates) · Technical expertise in CBG products (smartphone, Mi-Fi, PCs, Tablets ) Familiar with telecommunication protocols, log tools (Qualcomm, hisilicon, android ), real network properties of all network service providers and MDM solutions (airwatch, mobileiron, AfW etc). · QC surveillance and issue solution. Guarantee on time Technical Acceptance for products and deal with quality incidents through entire product life. · Product Portfolio management, providing customers with technical solutions for present and future products; evaluation and decision making for new product development strategies. · Brand NPS management, collect reviews from market on Huawei and competitors brands for quality and user experience improvements. · Customer relationship management for all Spain’s mayor operators (Movistar, orange, Vodafone) and open market channels. 2012-2016 Huawei Technologies Spain Madrid, Spain CBG product technical manager for Orange and Vodafone accounts 2011-2012 Huawei Technologies Spain Madrid, Spain CBG assistant engineer Education 2009-2010 Imperial College of London, London, UK Master of Science (MSC) in Transport and Business Management, 2011 2006-2009 University of Birmingham, Birmingham, UK Bachelor of Engineering (BENG) in Electrical and Electronic Engineering, 2009 · Top 10% of Class · Top 5% in Final Year Individual Design Project