Jayanta Kundu

About

Results-driven HubSpot CRM Specialist and Business Intelligence leader with 18+ years of progressive experience across MIS & Reporting, Sales Operations, Customer Success (CS) Ticketing, Marketing Operations, Data Analytics, and Digital Transformation. Proficient in HubSpot for 3 years — managing the full CRM ecosystem including Sales Hub pipeline operations, Service Hub ticketing systems, Marketing Hub email campaigns, workflow automation, and cross-functional analytics dashboards. Proven ability to translate complex data into executive-ready insights that optimise revenue operations, improve customer experience, and accelerate business growth.

Company history

1. 
   Bajaj Allianz General Insurance Co. Ltd.Customer Service Executive2008-04 – 2009-06 · 1y 2mo
2. 
   ZINFI TechnologiesDatabase Analyst2011-02 – 2016-03 · 5y 1mo
3. 
   ZINFI TechnologiesDirector of Digital Transformation2024-06 – 2026-05 · 1y 11mo
4. 
   ZINFI TechnologiesLeader Database & Analytical Service2016-04 – 2018-06 · 2y 2mo
5. 
   ZINFI TechnologiesSr. Manager – Marketing Intelligence2019-07 – 2022-11 · 3y 4mo
6. 
   SMC GroupRenewal Executive2010-06 – 2011-01 · 7 mo
7. 
   ZINFI TechnologiesDirector Business Intelligence2022-12 – 2024-05 · 1y 5mo
8. 
   Bajaj Allianz General Insurance Co. Ltd.Retention Executive2009-07 – 2010-05 · 10 mo
9. 
   ZINFI TechnologiesManager – Database & Analytical Service2018-07 – 2019-06 · 11 mo
10. 
    SimpleTestGTM Engineer – HubSpot CRM Specialist2026-06 – present · 2 mo

Skills

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