Isaac Wexman

Strategic Program Leader (Former Rivian) | CX, Sales Ops & GTM Strategy | Building Scalable Systems & Driving Process Excellence

Location n/a
Rivianex-Getaroundex-TuneUp Media

Strategy and Operations leader with over a decade of experience building commercial infrastructure,operating models, and scalable programs at high-growth companies — translating ambiguousenvironments into structured, data-informed systems spanning GTM operations, process design,…

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CXstrategy, and cross-functional program delivery. Proven ability to connect strategy to execution acrossProduct, Sales, and Operations at companies including Rivian and Getaround.

Career TimelineNOW → PAST

GTM Index

  1. ABOARDJOB
    1. Head of GTM Operations
      3M
  2. RIVIANJOB
    1. Sr. Staff Program Mgr, B2C…
      1Y
    2. Lead Program Mgr, Customer…
      2Y 3M
    3. Sr. Program Mgr, Customer…
      1Y 8M
  3. GETAROUNDJOB
    1. Program Mgr, Customer Oper…
      2Y 11M
    2. Head of Customer Support
      2Y 5M
    3. Customer Support Mgr
      1Y
  4. TUNEUP MEDIAJOB
    1. Customer Support Mgr
      2Y 6M
    2. Customer Support Eng
      1Y 5M
    3. QA Intern
      1Y
  5. APPLEJOB
    1. Specialist
      1Y 4M

Time in market 18Y 10MOpen 0Closed 11Stints 11

gtmindex.io/p/isaacwexman

  1. Job: Rivian — Sr. Staff Program Manager, B2C Sales and Systems Operations · 2024-10 – 2025-10
  2. Job: Getaround — Program Manager, Customer Operations · 2017-02 – 2020-01
  3. Job: Getaround — Customer Support Manager · 2013-09 – 2014-09
  4. Job: Rivian — Sr. Program Manager, Customer Experience & Product Programs · 2020-10 – 2022-06
  5. Job: TuneUp Media — Customer Support Engineer · 2009-10 – 2011-03
  6. Job: Aboard — Head of GTM Operations · 2026-03 – 2026-06
  7. Job: Apple — Specialist · 2007-10 – 2009-02
  8. Job: Rivian — Lead Program Manager, Customer Experience & Product Programs · 2022-06 – 2024-09
  9. Job: TuneUp Media — Customer Support Manager · 2011-03 – 2013-09
  10. Job: TuneUp Media — QA Intern · 2008-10 – 2009-10
  11. Job: Getaround — Head of Customer Support · 2014-09 – 2017-02

Skills

SalesforceMarketing AutomationSales Pipeline DevelopmentCX StrategyGTM OperationsPost-Sales OperaitonsProduct OperationsRetailCustomer SupportCustomer ExperienceSales OperationsProgram ManagementTelephonyCustomer Relationship Management (CRM)Process Design & OptimizationSalesforce.com AdministrationSalesCustomer Escalation ManagementTeam LeadershipBusiness Process Outsourcing (BPO)Coaching

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