Will Viles
Senior GTM Systems Engineer — Support @ Vercel ▲ Delivering exceptional customer support experiences.
VercelAbout
As a full-stack developer, designer & marketer, I’m experienced at being a multi-skilled implementer in early-stage startups and growth businesses.I have 15 years industry experience designing and developing websites & apps, consulting on digital marketing strategy, automating key business processes and creating pixel-perfect brand identities.I'm at my best when given freedom to find creative technical solutions to impactful problems, evidenced by my work leading innovation teams and history of working for numerous creative agencies on digital transformation projects.With high levels of English-native communication skills & strong interpersonal skills, it’s my belief that energetic & enthusiastic face-to-face collaboration is how great things are built.
Company history
- VercelStaff Customer Support Systems Engineer2026-02 – 2026-06 · 4 mo
- WRV DigitalFreelance Designer, Developer & Digital Marketer2011-08 – 2017-12 · 6y 4mo
- VercelSenior Customer Support Systems Engineer2025-03 – 2026-02 · 11 mo
- Potential.coFull Stack Developer & Designer, SelfCatering.co.uk2019-04 – 2020-04 · 1y
- RiskMapLead Frontend Developer2016-04 – 2017-12 · 1y 8mo
- WRV DigitalFreelance Full Stack Developer, Designer & Digital Marketer2024-06 – 2025-03 · 9 mo
- Potential.coFull Stack Developer & Designer, 37x.com2018-01 – 2019-03 · 1y 2mo
- Potential.coFull Stack Developer & Designer, PPE4People2020-04 – 2020-11 · 7 mo
- Potential.coCreative CTO, Potential VC2020-11 – 2022-04 · 1y 5mo
- VercelSenior GTM Systems Engineer — Support2026-06 – present · 2 mo
- RedbrainMarketing Tech & Brand Lead2022-04 – 2024-06 · 2y 2mo
Skills
Playbooks
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ex-RudderStack