Oleksandr Brenik

Multilingual Communication Professional (English, Ukrainian, Russian) | Customer Support · Translation & Localization · B2B Outbound | Based in Ireland

Location n/aBetween rolesgtme · universe-v1
Werk3Dex-Elogic Commerceex-Centra

About

I am a multilingual communication professional based in Ireland, native in Ukrainian and Russian and fluent in English, with a degree in English and Ukrainian translation and communicative linguistics. Over the past few years I have worked across two areas. In B2B tech I ran the top of the outbound funnel: lead research, data enrichment and multichannel outreach to international decision makers across the US, UK, EU and beyond. In technical customer support I helped a global audience across phone, live chat and tickets, turning complex technical topics (SSL, DNS, hosting) into clear, accessible language. What ties my work together is language and communication: professional written English, research, and the ability to adapt tone and terminology to different audiences and cultures. I relocated to Ireland from Ukraine in 2025 and am authorised to work here. I am currently open to roles in customer support, translation and localization, and outbound / GTM research. If you are hiring in any of these areas, or know someone who is, I would be glad to connect.

Company history

  1. Elogic CommerceSales Development Specialist2024-07 – 2025-08 · 1y 1mo
  2. CentraShopping Floor Assistant2025-10 – 2026-03 · 5 mo
  3. Werk3DGo-To-Market Engineer2026-03 – 2026-05 · 2 mo
  4. Namecheap, IncTechnical Customer Support Representative2022-09 – 2024-05 · 1y 8mo

Skills

Ticketing SystemsCustomer ExperienceAnalytical SkillsCustomer SupportUnderstand & Convey Complex InformationMicrosoft ExcelMicrosoft OfficeTrainingProblem SolvingEnterprise Resource Planning (ERP)MarketingSoftware as a Service (SaaS)HTMLEnglishSalesCustomer Service

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