Caroline Kopfler

About

Senior Salesforce Engineer with 7+ years of hands-on experience developing and designing scalable solutions across service, sales, and operations teams. I specialize in custom development using Apex and Lightning Web Components, as well as declarative automation, Omni-Channel routing, and Salesforce analytics. At 1stDibs, I serve as a technical lead on cross-functional initiatives involving Salesforce, building high-impact features and integrations while helping drive platform strategy, code quality, and architecture decisions. I’m passionate about combining technical excellence with stakeholder collaboration to deliver clean, scalable solutions that actually work for the teams using them. Outside of industry, I have a background in engineering education and a deep interest in mentoring, applied research, and building tools that empower others.

Company history

1. 
   Johnson ControlsSolutions Technical Intern II2011-05 – 2011-08 · 3 mo
2. 
   NYU Tandon School of EngineeringResearch Assistant2015-05 – 2016-05 · 1y
3. 
   New York University School of MedicineResearch Assistant2015-11 – 2016-05 · 6 mo
4. 
   Aveda Arts & Sciences InstitutesSalesforce Engineer2019-07 – 2022-02 · 2y 7mo
5. 
   Aveda Arts & Sciences InstitutesInformation Technology Support Specialist2018-10 – 2019-07 · 9 mo
6. 
   Louisiana Tech UniversityResearch Assistant2011-11 – 2012-05 · 6 mo
7. 
   Southeastern Louisiana UniversityInstructor2020-01 – 2021-05 · 1y 4mo
8. 
   Louisiana Tech UniversityResearch Assistant2012-06 – 2013-05 · 11 mo
9. 
   Louisiana Tech UniversitySenior Design Thesis2013-09 – 2014-05 · 8 mo
10. 
    1stDibsSenior Salesforce Developer2022-02 – 2026-04 · 4y 2mo
11. 
    Louisiana Tech UniversityReceptionist2011-09 – 2012-05 · 8 mo
12. 
    NYU Tandon School of EngineeringGraduate Teaching Assistant2015-09 – 2015-12 · 3 mo
13. 
    HOVER Inc.Lead GTM Systems Engineer2025-12 – present · 8 mo

Skills

No playbooks indexed for this profile yet.